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    Marketplace Product RMA for WordPress WooCommerce

    Marketplace Product RMA: WordPress WooCommerce Marketplace Product RMA (Return Merchandise Authorization) allows you to setup a system for customers to request a return easily. With the help of this module, the customer can return the products, have them replaced or refunded within the specified time limit. The seller can add RMA reasons and shipping labels as well for the customer.

    Screenshots
    Marketplace Product RMA for WordPress WooCommerce Marketplace Product RMA for WordPress WooCommerce Marketplace Product RMA for WordPress WooCommerce Marketplace Product RMA for WordPress WooCommerce Marketplace Product RMA for WordPress WooCommerce Marketplace Product RMA for WordPress WooCommerce Marketplace Product RMA for WordPress WooCommerce Marketplace Product RMA for WordPress WooCommerce Marketplace Product RMA for WordPress WooCommerce Marketplace Product RMA for WordPress WooCommerce
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    • Description
    • Reviews
    • FAQ
    • Customers ()
    • Specifications
    • Cloud Hosting
    • Changelog

    Marketplace Product RMA:WordPress WooCommerce Marketplace Product RMA (Return Merchandise Authorization) allows you to setup a system for customers to request a return easily. With the help of this module, the customer can return the products, have them replaced or refunded within the specified time limit. The seller can add RMA reasons and shipping labels as well for the customer.

    Please Note: Marketplace Product RMA is an add-on of Webkul WordPress WooCommerce Multi Vendor Marketplace. To use Marketplace Product RMA you have to install WordPress Woocommerce Multi Vendor Marketplace first.

    Wanna know more how Return Merchandise Authorization works? Check out the Case Study

     Marketplace Product RMA for WordPress WooCommerce

    Highlighted Features

     Separate RMA Management

    The users, sellers, and admin will manage RMA requests on their panel separately.

     Notification Alert

    An email notification will send to the admin, sellers, and users for every RMA request.

     Order Attachment

    The user can attach a product image to their RMA request.

     RMA Based Chat

    The seller and buyer can communicate to resolve requests from their panels.

    Why do we need the WooCommerce Multi Vendor RMA plugin?

    The need for return merchandise authorization in any eCommerce store is a must because it provides the benefits to customers of returning orders. With the help of the WooCommerce RMA plugin admin can provide the facility to the vendors and users to create RMA requests for the purchased orders.

    The request escalates to the seller or admin for further process and once it gets completes user will get a refund or replacement of their product. WooCommerce helps admins and sellers to manage these requests of the customers and proceed with the refund or replacement of the product.

    Admin Management

    The admin from backend can add reasons for RMA under manage reasons. These reasons will be displayed at the front end to the customer while creating a RMA request. Admin can view all the RMA in his panel. The admin can enter number of days under option “RMA Time” to create RMA by the customer from the day of product purchase. And if that period exceeds then customer will not be allowed to create RMA.

    • Admin can add RMA reasons.
    • Admin can view order information, product details and conversation related to the RMA.
    • Admin can enter RMA Time to create RMA by the customer/buyer.
     Admin Management

    Seller Management

    The seller can manage RMA from his panel. He can also add RMA reasons for his products to be displayed at the front end to the customer while creating a RMA request.

    • Seller can add RMA reasons for his products.
    • Seller can view order information, product details and conversation related to the RMA.
    • Seller can enter RMA Time to create RMA by the customer/buyer.
    • Can chat with the buyer to resolve the RMA.
     Seller Management

    Buyer Management

    The buyer can request for RMA, if the product does not meet their expectation. The Buyer can select the order for which they want to generate the RMA request. Buyer will select the reason for the RMA request, upload images of the received product, select the Order Status and can write additional information as well.

    The buyer can view their RMA list under the tab RMA. When the buyer will be satisfied with the seller's action (refund or exchange), then the buyer can close that particular RMA.

    • Buyer can request for new RMA.
    • Buyer can send the message to the seller.
    • Buyer can close the RMA, if satisfied.
    • Buyer can upload multiple images of the received product.
     Buyer Management

     Features -

    • Buyer and the seller can communicate at store end.
    • Admin can manage RMA status as well as reasons.
    • RMA History with Filters and Pagination at the admin and the seller end.
    • Dynamic order selection with various options.
    • The customer can upload images while requesting RMA.
    • Email notification of RMA for the admin, seller, and the customer as well.
    • The customer can print RMA details and shipping label easily.
    • The seller can add own reasons as well for RMA.
    • The Seller can add shipping labels for RMA.

    Support

    For any query or issue, please create a support ticket here http://webkul.uvdesk.com/

    You may also check our quality WooCommerce Plugins.

    Specifications

    Product Version1.3.1
    Released6 years ago
    Last UpdatedJanuary 17, 2024 (1 month ago)
    Supported VersionsWordPress  5.x.x  6.x.x  WooCommerce  5.x.x  6.x.x  
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    Frequently Asked Questions

     Will the plugin shares notifications?
    Yes, in the plugin admin, users and sellers will get email notifications for RMA.
     
     Can the users add custom details for the product?
    Yes, the users can add custom product details or additional information about the product.
     
     How customer can apply reasons for RMA?
    The users can choose predefined reasons from added reasons by sellers or they can add their custom reasons.
     
     How admin will receive the RMA request?
    Users can request RMA from their panel and the admin can check the request in their panel on the RMA request tab.
     
     Can the user attach images to the RMA?
    Yes, the users can add product images for their requested RMA.

    Move to Cloud Today

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    GCP Free tier hosting for one year with 300 credit points by google cloud platform, for more details please visit GCP Free Tier.

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    In our default configuration we will provide tremendous configuration for your eCommerce Website which is fast to load and response.

    Default Configuration Details of Server

    • 1 GB RAM
    • 1 Core Processor
    • 30 GB Hard Disk
    • DB with 1 GB RAM and 1 Core Processor

    * Server Configuration may vary as per application requirements.

    Want to know more how exactly we are going to power up your eCommerce Website with Cloud to fasten up your store. Please visit the Cloudkul Services.

    Get Started with Cloud
    • + Features
    • - Bugs
    Version 1.3.1
    • * Fixed phpcs issue.
    • * Improved Code structure according php and wp Coding standards.
    • * Added guest RMA feature.
    Version 1.3.0
    • * Added filters to view the rma by rma status on admin, seller and customer end.
    • * Added feature to re-open the rma request for customer if seller delined.
    • * Fixed bulk actions and search in backend.
    • * Added notices in both backend and front-end.
    • * Fixed CSRF issue in front-end.
    • * Added translations.
    • * Fixed other security issues.
    Version 1.2.1
    • * Fixed css issues.
    • * Replaced depreciated function with new one.
    Version 1.2.0
    • * Added icon for menu at seller end
    • * Managed active menu for different pages related to rma in front end
    Version 1.1.0
    • * Added pagination front end rma list
    • * Removed form resubmissions
    • * Fixed XSS vulnerabilities
    • * Added mime checks
    • * Updated as per latest Marketplace
    • * Empty warning added while requesting new RMA
    Version 1.0.0
    • Initial release