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      3.7.x, UVDesk, 1.0

      WooCommerce Order Fetch - UVdesk Open Source Plugin

      WooCommerce Order Fetch - UVdesk Open Source Plugin: With the help of the WooCommerce Order Fetch Plugin one can integrate multiple WooCommerce channels with UVdesk open-source and validate the details of the order number on support ticket coming from your every channel. This module makes the support process easier and faster.

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      WooCommerce Order Fetch - UVdesk Open Source Plugin WooCommerce Order Fetch - UVdesk Open Source Plugin WooCommerce Order Fetch - UVdesk Open Source Plugin WooCommerce Order Fetch - UVdesk Open Source Plugin WooCommerce Order Fetch - UVdesk Open Source Plugin
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      • Description
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      WooCommerce Order Fetch - UVdesk Open Source Plugin- After launching a stable version of UVdesk Open Source we have added the WooCommerce Order fetch App. This module extends the capability of your helpdesk system by fetching real-time order information provided by your customer directly from the WooCommerce webstore on a support ticket. Plus, this module enables live order synchronization to save support agent time by validating genuine or fraud queries.

      Note- WooCommerce Order Fetch module is only supported by UVDesk version 1.0 or greater. To use this module first, you must have to install UVdesk Open Source Helpdesk.

      Highlighted Features

       Fully integrated with eCommerce

      This module brings various e-commerce related functionalities to your community helpdesk system.

       Connect UVdesk with WooCommerce

      This module provides the bridge between the WooCommerce store and UVdesk Open Source Helpdesk.

       Real-time order synchronization

      All information related to orders like shipping information, payment information and order information can easily fetch in real-time.

       Enhance Customer Support Experience

      With this module, the support agent can deliver seamless customer support with no time.

       Improve response time

      With this module, Improve the efficiency and response time on the ticket system will increase sales.

       Quick resolution by validating the order

      Reply master can personalize the ticket with order information before making the reply.

      Module Configuration

      In a single step, one can either merchant or developer configure this module easily and can expand the functionality of the UVdesk Open source helpdesk by viewing order information on a support ticket.

      Account owner needs below details to configure this module:

      • Channel name for recognization
      • WooCommerce
      • Website URL
      • Consumer Key
      • Consumer Secret
      Module Configuration

      Save Time by Improving the Response Rate

      Offer quick support won't possible without having enough order information on a support ticket. This module helps to fetch all the products, customers, order information with WooCommerce shop in real-time.

      • With this module, the account owner/support agent can quickly respond to the ticket.
      • Getting order information helps to make a prompt decision while replying to customer tickets.
      • Quick and secure response enhance customer service experience.
      Save Time by Improving the Response Rate

      Populate Data in Real-Time

      This module helps in to give a quick-fix response to validate order information over the ticket. Fast and accurate personalize information helps to make the customer happy and get more sales.

      • WooCommerce Order Fetch module has used Rest API, using this API's UVdesk populate order data in real-time.
      • To fetch order information you just simply need to select the channel name or enter order id.
      • This module makes the support handle process pretty simple.
      Populate Data in Real-Time

      One Place Resolution Make Support Task Faster

      WooCommerce Order Fetch is the most important module for those who are willing to expand their support system with the WooCommerce store. All order information can quickly view on the ticket through this module.

      • No further need to visit the WooCommerce webstore to check the order information of the client.
      • This module fetches complete order information where you required on support ticket raised by the customer.
      • All eCommerce channel queries resolution through one place make ticket handling rule quite
      One Place Resolution Make Support Task Faster

      Multiple Store Integration at One Dashboard

      WooCommerce Order Fetch module empowers who are looking for expanding the functionality of UVdesk Open Source concerning their WooCommerce site.

      • This module allows admin to connect various WooCommerce store with one community helpdesk system.
      • Quick information over one place saves the time of support members.
      • One helpdesk ticket system can integrate with any number of WooCommerce stores.
      Multiple Store Integration at One Dashboard

      Features 

      • Highly secure and flexible.
      • Open Source and highly customizable.
      • Save time and Sell more by managing tickets more efficiently.
      • Connect Various WooCommerce store with one dashboard 
      • Fetch order related details directly on tickets using the order id
      • The support agent can rectify the support ticket is either fraud or genuine.
      • Confirm order details and priorities the support request to resolve the concern on time.
      • No need to visit WooCommerce webstore again and again to validate order details.
      • One can inspect the source code. Best for enterprise or SME business.
      • Deliver excellent customer service in less time.
      • Save time by avoiding bogus queries.
      • Each agent has access to fetch the order details on the support ticket.
      • This module improves the overall support system with the efficiency of support staff.

      UVdesk Support -

      For any query or issue please create a support ticket here http://webkul.uvdesk.com

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      Frequently Asked Questions

       Which UVdesk Open Source version does it support?
      WooCommerce Order Fetch module is only supported by UVDesk version 1.0 or greater.
       
        Does this module fetch customer inquiry from WooCommerce?
      This module only fetch order related details on support ticket.
       
        What type of customer order details we can see on ticket regarding WooCommerce?
      This module gets the order related details like Order ID, description, quantity, total price, unit price, shipping, etc on the support ticket immediately.
       
        Does the eCommerce package necessary to install this module?
      Yes!! eCommerce package is a dependency so you must have this eCommerce package.
       
        Is the source code is free with the module?
      It's built on opensource tech stack which means you can customize it as per requirement in the future.

      Move to Cloud Today

      AWS Free tier hosting for one year by amazon web services, for more details please visit AWS Free Tier.

      GCP Free tier hosting for one year with 300 credit points by google cloud platform, for more details please visit GCP Free Tier.

      In our default configuration we will provide tremendous configuration for your eCommerce Website which is fast to load and response.

      Default Configuration Details of Server

      • 1 GB RAM
      • 1 Core Processor
      • 30 GB Hard Disk
      • DB with 1 GB RAM and 1 Core Processor

      * Server Configuration may vary as per application requirements.

      Want to know more how exactly we are going to power up your eCommerce Website with Cloud to fasten up your store. Please visit the Cloudkul Services.

      Get Started with Cloud

      Module code is completely open that means anyone can customize the code as per his / her need , as the developer of the module we also provide customisation and development of the module please contact us for module customisation Paid Service

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