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    CS-Cart Delivery Feedback System

    CS-Cart Delivery Feedback System allows the admin to gather customer feedback in a smart way by adding a simple feedback form with the desired fields and potential questions to improve the user experience.



    • The admin can add/remove custom question fields in feedback forms.

    • The admin can manage email templates.

    • Admin can hide/modify the submitted feedback response at the front end.

    • Customers will get a separate tab on the order detail page to submit feedback.

    • This module works well with both old/new email templates.

    • Provides the option to add a star rating for any potential questions.


    $49.00

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    • Description
    • Reviews
    • FAQ
    • Customers ()
    • Specifications
    • Cloud Hosting
    • Changelog

    CS-Cart Delivery Feedback System: Successfully utilizing customer feedback is a must for any business looking to provide users with the products they need. So, gather customer feedback in a smart way by adding a simple feedback form with the desired fields & potential questions to improve the user experience. CS-Cart Delivery Feedback System is the perfect add-on which provides an organized customer delivery feedback system. Install it today in your CS-Cart store & gather candid customer feedback.

    CS-Cart Delivery Feedback System

    Highlighted Features of CS-Cart Delivery Feedback System

     Easy Feedback Sharing

    With the CS-Cart Delivery Feedback system, the customer can tell how their delivery experience was with just a few clicks.

     User-Friendly Interface

    The CS-Cart Delivery Feedback System is easy to navigate and use.

     Real-Time Feedback

    The customer feedback will reflect in real time.

     Option to Add Star Rating

    The customer can express their feelings about the delivery by adding a star rating.

    Why do we need CS-Cart Delivery Feedback System?

    The CS-Cart Delivery Feedback System is needed because it helps to make the deliveries better for your customers. When the customer tells us about their delivery experience, we can learn what we're doing well and what we could do better.

    The feedback helps us make sure that the orders arrive the way the customer wants, and it makes the shopping experience even more enjoyable. So, using this feedback system helps to improve and give you the best service possible.

    CS-Cart Delivery Feedback Configuration

    After installation, the admin needs to configure the CS-Cart Delivery Feedback system.

    • The admin can set the CS-Cart order status on which the admin wants to send the mail notification to a customer for submitting feedback.
    • The admin is allowed to view and edit the submitted feedback or hide it from the front end.
    • The admin can set the delivery notification from the customer for the order department or store owner.
    • The admin has the option to enable or disable the delivery feedback email to be sent to the customer from the backend system.
    CS-Cart Delivery Feedback Configuration

    Delivery Feedback Template

    CS-Cart Delivery Feedback Template provides the admin with an easy and convenient way to mail your customers. It helps enhance the delivery process and ensure a satisfaction rate.

    • The admin can set the desired template using the placeholders provided in the notes.
    • The admin can add custom fields and potential questions for the feedback form.
    • The admin can add the question and select the response type, including star ratings.
    • The email template for the customer can be viewed and updated as per the new feature.
    Delivery Feedback Template

    Submit CS-Cart Delivery Order Feedback

    The CS-Cart Delivery Feedback makes it simple for your customers to share their thoughts and experiences.

    • Customers will be able to view a tab for the Delivery Feedback form.
    • They will also receive the feedback form link in the email notification.
    • The store owner and order department will be notified via email on successful feedback submission as per the addon settings.
    • The admin can view and update the given feedback as per the applied settings of the extension.
    Submit CS-Cart Delivery Order Feedback

     CS-Cart Delivery Feedback System Support -

    For any query or issue please create a support ticket here http://webkul.uvdesk.com/

    You may also check our other top-quality CS-Cart Plugins.

    Specifications

    Product Version1.1
    Released6 years ago
    Last UpdatedJune 3, 2024 (15 days ago)
    Supported Versions4.15.x  4.16.x  CS-Cart  4.14.x  4.15.x  4.16.x  CS-Cart Multivendor  4.14.x  
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    Frequently Asked Questions

     Q: Why is feedback important for the delivery process?
    A: Feedback helps us understand what we're doing well and where we can improve, ensuring a better and more tailored delivery experience for customers.
     
     Q: How can the customer provide feedback on my delivery experience?
    A: The feedback is provided through the website by selecting the order from the CS-Cart customer order list and clicking on the "Feedback" button.
     
     Q: How often can the customer provide feedback for my orders?
    A: The customer can provide feedback for each individual order once it's been delivered.
     
     Q: Is there any option to hide the feedback?
    A: Yes, the admin can have the option at the backend of their CS-Cart store to hide/keep/modify the submitted form.
     
     Q: Can admin add some questions in the feedback form?
    A: Yes, the admin can add the question, select the response type (including star rating) and make it a mandatory field.

    Move to Cloud Today

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    GCP Free tier hosting for one year with 300 credit points by google cloud platform, for more details please visit GCP Free Tier.

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    In our default configuration we will provide tremendous configuration for your eCommerce Website which is fast to load and response.

    Default Configuration Details of Server

    • 1 GB RAM
    • 1 Core Processor
    • 30 GB Hard Disk
    • DB with 1 GB RAM and 1 Core Processor

    * Server Configuration may vary as per application requirements.

    Want to know more how exactly we are going to power up your eCommerce Website with Cloud to fasten up your store. Please visit the Cloudkul Services.

    Get Started with Cloud
    • - Feature Add (+)
    • - Feature remove (-)
    • - Bug Fixed (!)
    • - Modification (*)
    Version 1.1
    • ! Fixed git issues.