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Odoo Marketplace Whatsapp Live Chat: With live chat becoming a preferred medium for the customers to reach out to the customer service, Whatsapp is the largest messaging app in the world. With Odoo Marketplace Whatsapp live chat you can bring it to your Odoo marketplace.
Why Use LiveChat Options On the Website?
- Livechat offers real-time support to customers.
- No need to hold the line as it happens on phone support.
- Phone support takes time to connect the customers to the customer service agent.
- With LiveChat, the customer can just click on the widget and open the chat window.
Benefits of integrating Whatsapp chat Widget With Odoo Marketplace:
- Instant support to the customers and visitors.
- Convenience for both seller and customer as Whatsapp is available at both ends.
- Can address the customer’s query from anywhere around the world using WhatsApp.
- The customer can directly message the seller on his WhatsApp.
Prerequisites For Using Odoo Marketplace Whatsapp Live Chat Module
Odoo Marketplace Whatsapp Live Chat Module works in conjunction with the following modules:
You would need to install all the above modules first for Odoo Marketplace Whatsapp Live Chat to work properly.
Odoo Marketplace Whatsapp Live Chat Features
Provide Chat Support using Whatsapp on Odoo Marketplace
- Add Whatsapp live chat option to the Odoo Marketplace website.
- Sellers can attend customers’ queries using livechat on the Marketplace website.
Add Whatsapp chat widget to the Marketplace website
- It adds Whatsapp chat widget to the Odoo marketplace website pages.
- The widget shows all the sellers providing chat support over whatsapp.
Attend customers’ issues and queries over Whatsapp
- The customers can select any seller to send the queries via Whatsapp web.
- The seller receives the whatsapp message on his registered number.
Includes different chat section of each seller
- The Marketplace Whatsapp chat widget shows list of sellers.
- The availability timing can also be shown to the customers.
- The customer can choose the relevant seller to ask his query over chat.
Admin Control on which seller can provide Chat Support
- The admin can enable/disable the chat support of a seller from Odoo backend.
- Only active sellers show up on the Whatsapp chat widget on Odoo Marketplace
Customize the Whatsapp Chat Widget UI from Odoo
- The admin can customize the UI of the Chat widget from backend.
- You can set the background colors, opening message. Title, etc of the Whatsapp chat support
Manage the configuration from the backend
- As shown, you can enable the Whatsapp support from the Odoo backend.
- You can even add the profile URL as shown.
Manage the Whatsapp settings at the Odoo backend
- Add the Whatsapp profile from the backend.
- Change the Whatsapp status to Active as shown.
Odoo Marketplace Whatsapp Live Chat-
Webkul's dedicated support provides you with the customizations and troubleshooting solutions for Odoo Marketplace Whatsapp Live Chat.
For any query or issue please CREATE A TICKET HERE
You may also check our other top-quality Odoo Extensions.
Specifications
Product Version1.0.0
Released3 years ago
CategoryOdoo Apps, Marketplace,
Last UpdatedDecember 28, 2023 (3 months ago)
License Single application
Supported VersionsOdoo 13.x 14.x 15.x 16.x 17.x
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