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      Odoo Website Helpdesk & Support Teams

      Odoo Website Helpdesk and Support Teams : Allow the customers on your Odoo website to raise their query/issue directly with the concerned team or personnel with Odoo Website Helpdesk and Support Teams module. It allows the Odoo user to display the support/helpdesk teams and respective members on the Odoo website. The customers can select the team and raise the support/query ticket. The Odoo user can check the team associated with a ticket in the Odoo backend and change it if need arises.

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      Odoo Website Helpdesk And Support Teams -Different customers have different queries. The faster resolution requires that the concern reaches the correct team in time. Odoo Website Helpdesk and Support Team Module is an extension to already available Website helpdesk module.

      The extension allows the registered Odoo website customer to submit a ticket directly with the appropriate support and helpdesk team. The customers can log in to their account, select from the pre-defined team and simply raise the support ticket. The teams can be configured at the Odoo backend. Once a support ticket is submitted, the Odoo user can check the team associated with the support ticket in the Odoo backend and change it if the need arises for quicker and proper resolution.

      Note: Odoo Website Helpdesk And Support Teams Module is dependent on Odoo Website Helpdesk & Support System. The Latter needs to be installed first for Odoo Website Helpdesk and Support Team module to work properly.

      Odoo Website Helpdesk And Support Teams Features -

      • The registered customers on the Odoo website can raise a query/issue ticket directly with the customer support/helpdesk team on the Odoo website.
      • Various teams can be assigned with their members in the Odoo backend as per the requirements.
      • The teams can be made visible on the Odoo website helpdesk menu.
      • The customers can select the appropriate team from the helpdesk menu, raise the support ticket and submit it.
      • The helpdesk user/manager can view the team and the helpdesk person associated with a ticket by opening the ticket in the Odoo backend.
      • The helpdesk team and person can be changed and re-assigned to a ticket by an Odoo user in the Odoo backend.

      Odoo Website Helpdesk And Support Teams Support -

      Webkul's dedicated support provides you with the customizations and troubleshooting solutions for your Odoo Website Helpdesk And Support Team.

      For any query or issue please CREATE A TICKET HERE 

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      In our default configuration we will provide tremendous configuration for your eCommerce Website which is fast to load and response.

      Default Configuration Details of Server

      • 1 GB RAM
      • 1 Core Processor
      • 30 GB Hard Disk
      • DB with 1 GB RAM and 1 Core Processor

      * Server Configuration may vary as per application requirements.

      Want to know more how exactly we are going to power up your eCommerce Website with Cloud to fasten up your store. Please visit the Cloudkul Services.

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      Module code is completely open that means anyone can customize the code as per his / her need , as the developer of the module we also provide customisation and development of the module please contact us for module customisation Paid Service

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