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INR - Indian Rupee

USD - US Dollar

 

USD

 

INR - Indian Rupee

USD - US Dollar

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Prestashop Marketplace Helpdesk

Prestashop 1.7 Compatible

Prestashop Marketplace Helpdesk

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Prestashop Marketplace Helpdesk : Deliver great customer service with our Marketplace Helpdesk module by ensuring all customer requests are managed proficiently and nothing gets forgotten. Marketplace Helpdesk allows you to provide a complete customer care service and excellent support attendance. It allows every customer to submit support requests in the most suitable manner. A customer can create/raise tickets using two tabs, which is shown in the seller's product page and the seller's shop page. When a customer clicks on either of the two tabs, a query form comes up which need to be filled by the customers in order to raise/create a ticket.

$99.00

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Prestashop Marketplace Helpdesk - Deliver great customer service with our Marketplace Helpdesk module by ensuring all customer requests are managed proficiently and nothing gets forgotten. Marketplace Helpdesk allows you to provide a complete customer care service and excellent support attendance. It allows every customer to submit support requests in the most suitable manner. A customer can create/raise tickets using two tabs, which is shown in the seller's product page and the seller's shop page. When a customer clicks on either of the two tabs, a query form comes up which need to be filled by the customers in order to raise/create a ticket.

Prestashop Marketplace Helpdesk Features -

  • Let your customers submit their issues/queries on store.
  • Manages the customers queries/issues.
  • Resolve customers issues faster and efficiently.
  • Guests as well as registered customers can raise tickets.
  • Increase customer loyalty.
  • Admin can create query types.
  • Customers/sellers can see the list of previously raised tickets.
  • Customers/sellers check his/her message history for any ticket.
  • Based on the configuration agent can receive the mails on different events.
  • Admin can specify the type of attachment which can be attached with the tickets.
  • Admin can enable/disable SEO friendly URL and can even provide suffix for URLs.
  • Admin can filter tickets globally on the system based on ticket number, customer or query type.
  • Customer can attach files.

Prestashop Marketplace Helpdesk Support -

For any query or issue please create a support ticket here http://webkul.uvdesk.com

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Cloud

Move to Cloud Today
AWS Free tier hosting for one year by amazon web services, for more details please visit AWS Free Tier.
In our default configuration we will provide tremendous configuration for your eCommerce Website which is fast to load and response.
Default Configuration Details of Server -
  • 1 GB RAM
  • Interactive Banners
  • 1 Core Processor
  • 30 GB Hard Disk
  • RDS or DB with 1 GB RAM
Want to know more how exactly we are going to power up your eCommerce Website with Cloud to fasten up your store. Please visit the Cloudkul Services.

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Customization

Module code is completely open that means anyone can customize the code as per his / her need , as the developer of the module we also provide customisation and development of the module please contact us for module customisation (Paid Service)
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