Description
WooCommerce Marketplace Order Approval helps sellers manage customer orders more efficiently. When a customer places an order, it does not confirm immediately. Instead, the seller must approve or reject it.
The admin sets a time limit for approval. If the seller approves, the order moves forward. If the seller rejects or does not respond, the order is automatically cancelled.
This system helps prevent unwanted transactions and improves order management. It simplifies the approval process, giving sellers more control over marketplace operations.
Want to let customers add files to their orders? Check out WooCommerce Order Attachments.
Note - This is a marketplace add-on, so you need to install Webkul's Multi Vendor Marketplace for WooCommerce plugin first.
Key Features
Seller Order Management
Sellers can approve or cancel orders.
They can review order details before making a decision.
Email Notifications for Sellers
Sellers get email alerts when they have pending approvals.
Customer Order Updates
Customers receive email updates when their order is approved or cancelled.
Auto Cancellation
Orders are automatically cancelled if not approved within the set time.
Why Use WooCommerce Marketplace Order Approval?
This plugin makes order management easier for sellers. It helps them approve or reject orders on time, giving them better control over transactions.
Approving orders prevents unwanted purchases, reduces issues, and improves the marketplace experience. The plugin simplifies the order process, making it smoother and more efficient.
Module Configuration
The admin installs and configures the plugin.
- The admin enables the order approval feature and sets a time limit.
- The seller must approve the order within the given time.
- In the Acceptance TAT Type settings, the available options include Minutes, Hours, Days, and Weeks. The admin has the ability to configure the Turnaround Time based on the selected option.
Seller Order Management
Sellers can check the status of each order (pending, approved, cancelled, or refunded).
- They can view order details.
- They can approve an order with a checkmark icon or cancel it with a cross icon.
- In the order section, the seller can observe four columns: Order ID, Status, Date, Total, and Action.
Email Notifications
Sellers receive emails when they have pending orders to approve.
- Customers get an email when their order is approved.
- If the seller cancels or does not approve, the customer is notified.
- Seller can access the order by selecting the "view order" button. Within the email, the seller will find details regarding the product, quantity, and price.
- By clicking on the "Mark shop" button in the product column, the seller can view the specific product.
Support
For any query or issue, please create a support ticket here http://webkul.uvdesk.com/
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