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    CS-Cart Multi Vendor FAQ

    CS-Cart Vendor FAQ allows the admin to create FAQs for the vendors where they can find answers to some common queries. Further, the vendors can contact the admin as well.



    • The admin can create the FAQs.

    • Vendors can check the FAQs through their marketplace panel.

    • Vendors can filter the FAQs through the group.

    • The admin can create a custom article in FAQs with images, links, and videos as well.

    Screenshots
    CS-Cart Multi Vendor FAQ CS-Cart Multi Vendor FAQ CS-Cart Multi Vendor FAQ CS-Cart Multi Vendor FAQ CS-Cart Multi Vendor FAQ CS-Cart Multi Vendor FAQ CS-Cart Multi Vendor FAQ CS-Cart Multi Vendor FAQ
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    • Description
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    • Specifications
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    With the help of the CS-Cart Vendor FAQ, the admin can create a set of certain frequent questions and answers.And the vendors can search for their queries in the FAQ section. If the vendors cannot find the solution to the queries then they can connect with the admin for the same through the contact us button provided in the seller panel.

    Vendors can check all these FAQs in their profiles as we are having a specific section as well. These sets of questions can be created in groups as well so that the vendors can filter the same accordingly.

    CS-Cart Multi Vendor FAQ

    Highlighted Features

     FAQ Groups

    The admin can manage FAQs groups. The admin can also perform these actions Add, Update, and Delete the FAQ groups.

     Question and Answers

    The admin can manage FAQs Questions and answers and can also perform these actions Delete, Update, and Add. The admin can also assign FAQs for the groups.

     Specific Seller-based FAQs

    The admin can assign specific FAQs question for vendors. And admin can create FAQs for all sellers as well.

     FAQ Section in Vendor's Panel

    Vendors can view FAQs by logging in to their vendor accounts. Vendors can do these actions ( Search FAQs by name, Contact the admin ).

    Edit

    Why Need CS-Cart Vendor FAQs?

    Just like CS-Cart store customers ask questions, there are certain queries that almost all vendors have and it is not an easy task for the admin to assist each of the vendors with their queries. To make it easier the admin can create FAQs for the commonly asked questions of the vendors which they can see in their panel.

    If there is any specific query that is not found in the FAQ section, in that case, the admin will have to assist, and if required admin can add them as well in the FAQs. This way admin can reduce the workload and focus more on their eCommerce marketplace or managing the vendors rather than just assisting them with their basic queries.

    Customize Vendor FAQ Storefront

    • The admin can set the custom title for the vendor faq storefront as per their choice.
    • Like the admin can decide which title should be used in sections.
    • The admin can also customize the titles and descriptions on the vendor faq storefront for vendors to contact the admin option.
    Customize Vendor FAQ Storefront

    Create Multiple FAQs

    • The admin is having a rich text editor to customize the answers with the design or additional content.
    • The admin can also add the links to the answers.
    • The admin can add the images and videos as well in the answers to the FAQs.
    Create Multiple FAQs

    CS-Cart Vendor FAQ Groups

    The admin can create different groups for vendor FAQs. For example, some question groups can be created for new vendors onboarding on CS-Cart marketplace platform or vendor orders or product listings.

    • The admin can create a group for the set of questions as per their categories.
    • The admin can assign the questions to the group.
    • Vendors can filter these questions based on the group for specific categories.
    • The admin can enable/disable the created FAQs
    CS-Cart Vendor FAQ Groups

    CS-Cart Vendor Helpdesk Panel

    • Vendors can filter the questions based on the group.
    • Vendors can find this FAQs section in their panel.
    • Vendors can ask questions with the admin if queries are not found in the FAQ section.
    CS-Cart Vendor Helpdesk Panel

     Support

    For any query or issue please create a support ticket here http://webkul.uvdesk.com

    You may also check our other top-quality CS-Cart Add-ons.

    Specifications

    Product Version1.0.0
    Released1 year ago
    CategoryCS-CartMarketplace
    Last UpdatedJuly 4, 2024 (4 months ago)
    Supported VersionsCS-Cart  4.14.x  4.15.x  4.16.x  4.17.x  4.18.x  CS-Cart Multivendor  4.14.x  4.15.x  4.16.x  4.17.x  4.18.x  
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    Frequently Asked Questions

     Does login mandatory for the Vendors to check the FAQs?
    Yes, the vendors have to log in to the panel to view the FAQ.
     
     What is the feature available for an admin at the back end?
    The admin can create the FAQ groups and create the FAQ questions and answers. With this admin can also edit, delete or modify the same.
     
     What are the features available for the vendors at the vendor panel?
    Vendors can filter the FAQs through the group and search for their questions and answers. If the queries are not found then the vendors can ask the admin as well.
     
     Can vendors filter the queries based on the group?
    Vendors can filter the queries based on the groups.
     
     Is it possible for the vendors to list their queries on the same panel and show FAQs that the admin will answer directly?
    It is not possible for the vendors can only contact the admin in that case. And if the admin finds it fit for the FAQs then in that case the admin can publish that as FAQs.

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    In our default configuration we will provide tremendous configuration for your eCommerce Website which is fast to load and response.

    Default Configuration Details of Server

    • 1 GB RAM
    • 1 Core Processor
    • 30 GB Hard Disk
    • DB with 1 GB RAM and 1 Core Processor

    * Server Configuration may vary as per application requirements.

    Want to know more how exactly we are going to power up your eCommerce Website with Cloud to fasten up your store. Please visit the Cloudkul Services.

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    Version 1.0.0
    • Initial Version 1.0.0