Magento 2 Abandoned Cart extension helps store admins recover lost sales. It sends automatic email and SMS reminders to customers who leave items in their cart without placing an order.
- Customers will receive abandoned cart email and sms reminders.
- Send automatic emails to guest users also for abandoned cart.
- Admin can schedule auto email timing from the admin configuration.
- Admin can set cron to send automatic emails and sms to customers.
- Admin can send manual emails and sms to any customer.
- Enable product recommendations in abandoned cart emails.
- Set minimum cart subtotal rules to trigger reminders.
- Send emails based on abandoned cart item stock availability.
- Generate unique coupons using flexible rule-based conditions.
- Track cart recovery performance with pipeline analytics.
- Set follow-up email templates using Magento 2 Abandoned Cart.
- Admin can view the list of abandoned cart customers.
- Admin can view abandoned cart detail and product details.
- Admin can view weekly, monthly, and yearly abandoned cart reports.
- Enable or disable unsubscribe footer links in follow-up emails.
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Magento 2 Abandoned Cart extension helps store owners recover lost sales from shoppers who leave items in their cart. It tracks abandoned carts across all store views and starts recovery automatically.
It sends up to three follow-up emails at set intervals. Each email shows items left in the cart and includes a 'Go to Checkout' link. Store owners can also send Twilio SMS messages to reach customers on mobile devices.
Merchants can set a minimum cart subtotal before sending a reminder. This helps focus recovery efforts on valuable carts. It also checks product stock before each message and avoids promoting unavailable items.
Store owners can create unique coupon codes for abandoned carts. These codes follow cart price rules and can include an expiry time. Related products can also appear in emails to encourage more purchases.
Customers can opt out of future messages through the unsubscribe option. GDPR unsubscribe records store these requests and stop further emails or SMS for the selected website and email address.
Store admins can view abandoned cart customers, sent emails, and recovery reports. Analytics show abandoned products, recovered products, and sales-rule results. These insights help measure campaign performance.
- Learn more about how to reduce shopping cart abandonment in Magento 2.
- You can integrate Magento 2 WhatsApp Chatbot extension to send abandoned cart notifications on WhatsApp.

Highlighted Features of Magento 2 Abandoned Cart
Automated Cart Recovery
Find lost carts and start recovery across all store views.
Email & SMS Reminders
Send up to three emails and Twilio SMS reminders.
Minimum Cart Subtotal
Set a minimum cart value for sending reminders.
Rule-Based Coupon Codes
Create unique coupons with cart rules and expiry dates.
Product Recommendations
Add up-sell and related products to cart emails and boost sales.
Recovery Analytics
View lost carts, sales, emails, and recovery results.
Why do we need Abandoned Cart for Magento 2 Extension?
Magento 2 does not offer enough tools for cart recovery. Store owners can lose sales when customers leave items without placing an order. Manual follow-ups take time and may miss the right moment.
Store owners also need more control over emails, SMS, coupons, and recovery rules. Magento 2 Abandoned Cart adds simple automation for these tasks. It sends timely reminders and helps bring customers back to complete their orders.
Store owners can set cart rules, check product stock, add coupons, and show related products. These options make each recovery campaign more useful.
This add-on also provides reports and recovery data. Store owners can track results and improve their cart recovery strategy. Built for Magento 2 stores, it provides practical tools for automated cart recovery.
Before using this module, please sure you have configured the email setup in your ecommerce store. You can also use Magento 2 SMTP Extension to set up mailbox configuration and start sending emails from your online store.
Use Cases
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Recover Lost Sales
Send timely email and SMS reminders to customers who leave products in their carts.
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Engage Guest Customers
Reach guest shoppers with follow-up emails and bring them back to complete checkout.
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Promote High-Value Carts
Set a minimum cart value to focus recovery efforts on carts with higher sales value.
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Offer Cart Discounts
Send unique coupon codes to give customers a reason to return and complete their orders.
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Promote Related Products
Show related products in cart emails to increase sales and order value.
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Avoid Out-of-Stock Offers
Check product stock before sending reminders to avoid promoting unavailable items.
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Track Recovery Results
Use recovery reports to view lost carts, recovered sales, and campaign results.
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Manage Customer Opt-Outs
Let customers stop future messages and manage unsubscribe requests with ease.
Setup Abandoned Cart Email Reminder in Magento 2
After the installation, the admin can configure the auto follow-up email timing and email content for the abandoned cart.-
- The admin can enable/ disable the module from the backend.
- The admin can set the time after that time cart will be abandoned and add into the follow-up emails queue.
- The admin can set the time in days, before these days first follow-up email will be sent to the customer whenever cron will run.
- The admin can set the time in days after these days second and third follow-up emails will be sent to the customer.
- The admin can schedule the cron time to send the auto emails.
- The admin can enable/disable the auto email to the customer.
- The admin able to see to all abandoned cart and product details.
- The admin can enter the name of admin which will be displayed in the emails.

View Abandoned Cart Reports
The admin able to see the abandoned cart reports for a specific period of time. The admin gets the visual data in the abandoned cart reports -
- The admin can see weekly, monthly, and yearly abandoned cart report.
- The admin able to see the number of abandoned carts in the reports.
- Display the number of follow-up emails in the reports sent by admin.
- Display the number of converted carts in the reports.
- Graphical representation of the abandoned carts, sent emails, and recovered carts in the reports.
- Reports help to keep track of figures like - number of abandoned carts, number of recovered carts etc.
The admin is able to get the data of abandoned cart customers and keep track of the customers who leave the products in the cart without purchasing.

Abandoned Cart Customer Details
The admin can view all abandoned cart customers and also able to see the complete information with product details -
- The admin can see the list of all abandoned cart customers.
- The admin is able to see all follow-up emails list with details (list ID, quote ID, admin email, customer name, sending date, and mode).
- The admin can view complete cart detail (customer name, customer email, total amount, number of items, applied coupon etc.)
- The admin can see complete product detail (product name, product ID, SKU, price etc.)
- The admin can view the list of emails that are manually sent to the customer.
The admin easily gets the information of the products so that if the admin has an offer on these products then the admin can send offer detail into the email and can reduce cart abandonment.

Send Cart Abandonment Follow Up Emails
The admin can send follow-up emails to the customer for the abandoned cart. The admin can set email templates and content for follow-up emails -
- The admin can send follow-up emails to the customers.
- The admin can set cron to send the auto emails to the customers.
- The admin can manually send the email to the customer.
- The admin can enable/ disable the auto follow-up emails.
- Allow the admin to configure the content of follow-up emails.
- The admin is able to see the list of all sent emails.
- The admin can set the timing to send auto follow-up emails.
The customers will get follow-up emails for the cart abandoned. The admin can also provide discount codes in the emails to reduce cart abandonment.

Recovery Pipeline Analytics
This extension tracks emails and cart recovery in a simple funnel.
Store managers can check cart data, email results, and sales in one place.
- See abandoned carts and recovery steps.
- Track sent, opened, and clicked emails.
- Check recovered carts and orders.
- See sales from recovery emails.
- Track results at each funnel stage.
- Open reports from Magento Admin → Webkul Abandoned Cart → Recovery Pipeline Analytics.

Dynamic Coupon Generation
This add-on creates single-use coupons to help customers finish their orders.
Coupons are based on Magento Cart Price Rules and are added to abandoned cart emails.
Admins can manage coupon rules from Magento Admin → Webkul Abandoned Cart → Coupon Generation Rules.
- Add Rule: Link customer groups with cart price rules.
- Expiry Hours: Set how long each coupon stays valid.
- Rule Status: Enable or disable coupon rules.
- Single-Use Coupons: Create unique codes for each customer.
- Email Coupons: Add coupon codes to recovery emails.

Unsubscribed Customers
Admin can view and manage customers who have opted out of abandoned cart emails.
The list helps admins track opt-outs and manage email preferences with ease.
- View unsubscribed customer email addresses.
- Check the opt-out date for each customer.
- View the related website ID.
- Allow emails when customers opt in again.
- Manage customer email preferences from one place.

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FashionHub is a Malaysian clothing and accessories online marketplace.
FashionHub provides a wide range of clothing items for both men and women, footwear, fashionable accessories, and beauty products.
FashionHub also has a brand category that helps its customers to view and place an order for any specific brand products.

Magento 2 Abandoned Cart Email Extension - Support
For any query or issue please create a support ticket here http://webkul.uvdesk.com/.
You may also check our quality Adobe Commerce Extensions.
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Frequently Asked Questions - Abandoned Cart Email Reminder for Magento 2
Specification
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Default Configuration Details of Server
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Processor 30 GB
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Change Logs
- + Features
- - Bugs
- + Compatible with magento 2.4.9 and php 8.5
- + Implemented Minimum Cart Subtotal Trigger
- + Implemented Auto Coupon Generation Tied to Cart Price Rules
- + Implemented Related/Upsell Product Recommendations in Email template
- + Implemented Unsubscribe Link / GDPR-Compliant Opt-Out
- + Implemented Recovery Analytics & Performance Dashboard
- + Implemented Stock Availability Check (Send only if in stock)
- + Implemented multi-website and store-view compatibility.
- + Compatible with customer custom attributes
- + Compatible with magento ^2.4.8 and php 8.4
- + Implemented mail notification for guest users
- + Compatible with magento ^2.4.7 and php 8.3
- + Added twilio messaging
- + Login message shows when customer logged out.
- + Compatible with magento 2.4.6 and php 8.2
- + Compatible with Magento 2.4.5
- + Cart remains abandoned until order is placed.
- + Guest User also add into Abandoned cart list.
- + Admin can send Mail to Guest User also.
- - Fixed time-based abandonment logic on list
- + Version updated for Magento 2.3.x
- + Compatible with Magento 2.3
- + Add label for Tax on "Abandoned Cart Customers Details" page
- + Admin Can get the list of abandoned cart within a range of particular days
- + Automatic mails can be sent to the customer
- + Admin can send manual mails to any customer
- + Admin can view the complete log of the mails sent
- + Admin can see the reports of Abandoned Cart, Mails Sent and Carts Converted in graphical form
- + Mail Templates for each followup mail can be set from the admin configuration