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    Technology Partner Awards.
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    Magento 2 WhatsApp Shopping Bot & Order Notifications

    Magento 2 WhatsApp Shopping Bot & Order Notifications: Now integrate the leading messaging service WhatsApp with your online store. Create a seamless web store and mobile commerce sales channel using WhatsApp with features like - shopping bot, place orders on WhatsApp, receive various order-related notifications, show custom WhatsApp buttons, and more.

    Additional Info

    Social Commerce - Learn how to promote, influence purchase decision and sell products directly on social media channels.


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    • Changelog

    Magento 2 WhatsApp Shopping Bot & Order Notifications: Now integrate the leading messaging service WhatsApp with your online store. Create a seamless web and mobile shopping channel using WhatsApp with features like - shopping bot, place orders on WhatsApp, receive various order-related notifications, show custom WhatsApp buttons. Expand your sales channel and establish a user-friendly consumer shopping experience by leveraging the features of WhatsApp and Magento 2 store as a powerful business tool into a low-cost web store solution.

    Note: Also check our Magento 2 WhatsApp Contact module using which admin can feature WhatsApp Contact button on the storefront allowing customers to communicate with the store owners via WhatsApp.

    Highlighted Features

     Purchase Made Easy & Instant via. WhatsApp

    The store owners can take orders directly from WhatsApp which is one of the most widely used and user-friendly messaging applications.

     WhatsApp Notifications for All Order Events

    The customer gets instant notification via WhatsApp when their order is placed, shipped, canceled, and even when an order invoice is generated for the purchase.

     Shopping Bot Assistance

    The customer gets various alternatives as suggestions over WhatsApp concerning the required mode of shipment and payment for their purchase.

     Guest Users Can Purchase

    One of the most excellent features that save time because customers don’t have to be logged in to the store to make a purchase.

    Showcased at Magento Innovations Lab

    We are extremely proud once again that this year 2021, PWA WhatsApp Shopping Assistant got selected and featured in Magento Innovations Lab. Read the complete article here -

    First PWA Scan and Go, then PWA POS with MSI, and now PWA WhatsApp Shopping Assistant. Webkul has always been at the forefront in building innovative solutions on top of Magento PWA Studio. With WhatsApp Shopping Assistant innovation, this will help to improve repeated sales and remove the complexities caused by slow internet, thanks to the offline capability powered by the progressive web app.

    Moreover, as an official Magento Technology Partner, Webkul is always dedicating its time and resources to build world-class commerce solutions and also make online shopping experiences more intuitive and user-friendly.

    Find the complete list of Webkul solutions that got showcased at Magento Innovations Lab -

    Showcased at Magento Innovations Lab

    Why Integrate WhatsApp Shopping Assistant into Magento 2 Store?

    The store owners having a good web store but still are not able to convert visitors into new customers. The problem lies in volatile consumer behavior, not your online store. Engaging the customer becomes simpler with a complete module like this. Where you can take orders on WhatsApp thus secure as well as notifying your customer with personalized messages for various order events making it more informative. 

    Target more audiences as your buyers can share their order summary with friends and over WhatApp groups too and the store link can generate more visitors and the cycle goes on. Not to forget the module also provides shopping assistance by providing different alternatives for shipment and payments.

    Display Purchase on WhatsApp Button

    The store owners can give their customers a choice of purchasing from WhatsApp or from the web store itself.

    • Customers making purchases via WhatsApp can get all the notifications at one place with order details.
    • The admin can show both add to cart and purchase on the WhatsApp button or remove one of them based on the requirement from the product list and view page.
    • Set label the take orders on the WhatsApp button with a custom personalized text.
    • The admin can use the WhatsApp platform as the sale channel by hiding the add to cart button and the buyers can complete a purchase using their WhatsApp number.
    Purchase on WhatsApp Button

    Hide Proceed to Checkout

    The admin can manage the product checkout option made available to their customers through WhatsApp and store both.

    • In most cases, if the store owner is providing the WhatsApp purchase option to the customers then they do not want to show multiple checkout buttons on the cart page.
    • So this module also provides the option to hide the regular add to cart button and only show the WhatsApp checkout option.
    • This can make the purchase easier and the customer can checkout from their WhatsApp and they won’t be confused as only specific buttons will be visible to them.
    • Also, the proceed to checkout button will be removed from the cart icon popup present on the top-right corner.
    Hide Proceed to Checkout

    Place Order on WhatsApp & Receive Order Status Notifications

    The admin controls the complete order management and notification system for the WhatsApp platform.

    • The customers can check their order summary on WhatsApp and estimate the purchase amount.
    • WhatsApp shopping Bot provides assistance in purchasing by providing alternatives for shipment and payment options to the customers.
    • One of the best parts is that the customer will receive the WhatsApp message inclusive of all the order details like product URL, name, quantity, and price.
    • Customers will also get to see the order subtotal, shipping charges, tax applied along with its grand total on the purchase, they don't need to navigate to the web page for this.
    • The admin can choose to allow customer WhatsApp numbers as a compulsorily required form input value.
    Receive Order Notifications on WhatsApp

    Send Order Invoice / Payment Received WhatsApp Notification

    Store owners can choose to notify their customers when an invoice is generated for the purchased product.

    • The admin can wish to turn off sending order Invoice notifications to the customers.
    • The admin can enter a custom template message with its order ID and invoice number that will be delivered to the customers.
    • Before the invoice is created from the admin end, customers have to choose a required offline mode of payment to complete the purchase.
    • The admin can select to send a copy of the Invoice mail to the customers on the email provided previously using WhatsApp.
    Receive Order Invoice WhatsApp Notification

    View Live Shipping Rates & Receive Order Shipped Notification

    The admin can choose to notify their customers whenever an order is shipped.

    • The admin can enter a custom template message with its order id and tracking number that will be delivered to the customers whenever an order is shipped.
    • The customer can easily choose a mode of shipment from the given alternatives using WhatsApp.
    • In the case of a virtual and downloadable product, this step is automatically omitted as they don't require shipping.
    • The customers are instantly notified when an order is shipped moreover the message timestamp gives info about shipment date and time to the customers.
    View Live Shipping Rates & Receive Order Shipped Notification

    Receive Order Cancellation WhatsApp Notification

    The admin can choose to notify their customers on WhatsApp when an order is canceled.

    • The customers can identify which product is canceled with the help of its order id.
    • For every canceled order the admin can send a custom template message.
    • The message template could be changed collectively for all the customers by admin.
    • Also, see Magento 2 RMA System extension to manage product returns, refunds, and exchanges.
    Receive Order Cancellation WhatsApp Notification

     Complete Features List

    • The admin can enable or disable the buy on the WhatsApp button.
    • The admin can label the WhatsApp icon with the required custom text.
    • Moreover, the admin can choose to hide the add to cart button from the front end at selected required places.
    • The admin can enable or disable notifications to the customers for various order status.
    • The admin can notify the customers by delivering a custom personalized text message for their orders.
    • This module works for all types of products and guest users can purchase as well.
    • The customer can purchase their order directly from their WhatsApp account.
    • Further, the buyer is notified for all the order events like order placed, cancellation, shipment, and invoice generation.
    • The customer can enter his details like his/her email address using WhatsApp.
    • The customer can opt to pay using an offline mode of payment only via WhatsApp.
    • Customers can also select the mode of shipping and payment from the given alternatives over WhatsApp.


    For any query or issue please create a support ticket here

    You may also check our quality Magento 2 Extensions.

    Rating 5.0
    based on 3 reviews

    Recent Reviews

    Write a review

    Goods teamwork , best support and fast response

    Posted On - January 13, 2021

    We are hardware distributor and use eCommerce as one of our tools to help us to sell our product. This won't happens without the help of Webkul Team.
    It's been few year that we work together. and until now webkul team provide us with great support and very fast response.
    Marketing will always change and need a good team support to make it happens. We think Webkul team is one of them.

    Perfectly Developed!

    Posted On - December 21, 2020

    I had been looking for a module that would do this job for a long time and this has been the best choice.

    Emphasize that the support is fast and efficient, a 100% quality service.

    Thank you very much and best regards!

    Great and Fast support by Webkul Team

    Posted On - December 3, 2020

    Great and fast support. Active development to improve product. I highly recommend Webkul products

    Frequently Asked Questions

     Does the module support any online mode of payments?
    At the moment, the customer while purchasing on WhatsApp can only use the offline mode of payment methods.
     Can the store owner make changes to the custom notifications sent to the customers?
    Yes, the admin can change the template of the notification message that will be sent to the customers on WhatsApp.
     What are the types of products that the module supports?
    The module supports many types of products: simple, configurable, downloadable, virtual grouped and bundled as well.
     How will the customers identify which notification is delivered for which product purchase?
    Every order notification has its order ID included in it, and the customers can see their ordered product image in order summary as well.
     Can the customers cancel orders using WhatsApp from their end?
    No, the customers cannot cancel orders using WhatsApp. However, when an order is canceled, a notification is sent on WhatsApp.

    Move to Cloud Today

    AWS Free tier hosting for one year by amazon web services, for more details please visit AWS Free Tier.

    GCP Free tier hosting for one year with 300 credit points by google cloud platform, for more details please visit GCP Free Tier.

    In our default configuration we will provide tremendous configuration for your eCommerce Website which is fast to load and response.

    Default Configuration Details of Server

    • 1 GB RAM
    • 1 Core Processor
    • 30 GB Hard Disk
    • DB with 1 GB RAM and 1 Core Processor

    * Server Configuration may vary as per application requirements.

    Want to know more how exactly we are going to power up your eCommerce Website with Cloud to fasten up your store. Please visit the Cloudkul Services.

    Get Started with Cloud

    Module code is completely open that means anyone can customize the code as per his / her need , as the developer of the module we also provide customisation and development of the module please contact us for module customisation Paid Service

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    • + Features
    • - Bugs
    Version 3.0.0
    • + Compatible upto Magento 2.3.x
    • + Admin can enable/disable module.
    • + Admin can hide and show the default add to cart buttons.
    • + Admin can show/hide the WhatsApp button on the frontend.
    • + Admin can set the button title.
    • + Customers can complete orders via Whatsapp.
    • + Guest user needs to provide his/her address.