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    Magento 2 FAQ Extension

    Magento 2 FAQ Extension helps the admin to add and update FAQs, create FAQ groups and show the group on specific pages.



    • The admin can manage, create, edit, and delete multiple FAQs

    • jQuery-powered accordion animation for displaying FAQs.

    • Rich text editor (add links, bullets, bold, image, etc) for adding answers.

    • Using the Magento 2 FAQ Plugin the admin can create an FAQ group.

    • Different Groups can be published on different storefront pages.

    • Multiple FAQ groups can be published on one page.

    • The extension is compatible with the Hyva Theme.

    Screenshots
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    • Description
    • Reviews
    • FAQ
    • Customers ()
    • Specifications
    • Cloud Hosting
    • Changelog

    Magento 2 FAQ extension improves the customer experience on an e-commerce website. It allows merchants to create a dedicated Frequently Asked Questions (FAQ) page, where customers can find answers to common queries without contacting support.

    With this extension, merchants can easily manage and organize questions and answers, making it easier for customers to navigate and find the necessary information. Additionally, this extension saves customers and support teams time by providing quick and self-service access to commonly asked questions, enhancing customer satisfaction, and reducing support tickets.

    Magento 2 FAQ Extension

    Highlighted Features for Magento 2 FAQ Extension

     Create FAQ

    Admin can create the created FAQ and can edit and delete it.

     Customer Communication

    Magento 2 FAQ plugin provides better communication with the customer to prevent further support from the store.

     Multiple FAQ's

    Can add any number of FAQs for the product in this admin.

     Visibility Page for FAQ

    Customers can see FAQs on the after reviews tab of the product page.

     Hyva Theme Compatible

    Magento 2 FAQ Module is fully compatible with the Hyva Theme.

     Group Publishing

    Different Groups can be published on different storefront pages as required.

    Why do we need Magento 2 FAQ Plugin?

    Magento 2 FAQ Module helps customers find answers to common questions quickly and easily, without having to contact customer support or browse through multiple pages. This improves the overall shopping experience and boosts customer satisfaction, as customers can get instant answers to their queries.

    By providing a comprehensive FAQ section on your online store, you can reduce the volume of customer inquiries and support tickets, freeing up valuable time and resources for other tasks.  Magento 2 FAQ helps to reduce customer support costs and improve operational efficiency.

    Adding & Managing FAQ

    Magento 2 FAQ plugin is a very important module that enables the store admin to include an FAQ feature in the website by which customers can get the answers to the most common and frequent questions.

    After installing Magento 2 FAQ module, admin can see “Webkul FAQ” in the admin-panel. The first option is “Add FAQ”. Here admin can view a list of total FAQs, status (enable or disable), and content for each FAQ. Admin can add new FAQ by going to “Add FAQ”.

    In “Add FAQ”, admin can enter the “FAQ” title, sort order, content for the particular FAQ and then can set the status for that FAQ.

    • Admin can add new FAQ.
    • Admin can set the status for any FAQ (enable or disable).
    • Admin can delete any existing FAQ from the list.
    Adding_FAQ

    Adding & Managing FAQ Groups

    The second option in “WebKul FAQ” is of FAQ group. Here admin can see FAQ groups, status, banners, and width. Admin can select any FAQ group and delete it or change its status (enable or disable).

    Admin can add a new FAQ group by going to “ Add FAQ”. Admin will enter group code, and group name and set the status.

    • Admin can delete or change the status of any FAQ group.
    • Admin can add new FAQ group.
    Faq_Group

    Accordion FAQ For E-commerce Store

    The FAQ For Magento 2 extension allows you to view framed questions and answers in an elegant accordion style for the general doubts and queries of customers, to provide powerful navigation. With jQuery-powered animation Magento 2 FAQ Module  adds an easy-to-use FAQ section to your store.

    • No limit on the number of posted questions.
    • Beautifully made menu with an accordion to display answers.
    Accordion FAQ on e-Commerce Store

    Kimberly Clark Professional Brasil - B2B Healthcare Marketplace Platform

    Kimberly-Clark Corporation is a multinational consumer goods company that specializes in various personal care and hygiene products. The company was founded in 1872 in the United States and has since become one of the world’s leading manufacturers in its industry.

    Read the Kimberly-Clark case study to explore how this leading hygiene products manufacturer, builds its online B2B sales channel using the Magento 2 e-commerce platform, Webkul Marketplace and various other solutions.

    • Improved operational efficiency, product range expansion, and B2B customer satisfaction.
    • B2B capabilities and a supportive ecosystem were additional advantages of using Magento.
    • Customization and flexibility were achieved by Magento 2 features and Webkul modules.
    Kimberly Clark Professional Brasil - B2B Healthcare Marketplace Platform

    Etihad Airways - Global Meet & Assist Airport Concierge Booking

    Etihad Airways, the UAE’s national airline, is a leading global carrier since 2003. With a focus on luxury, exceptional onboard experiences, and an extensive network, Etihad Airways has become synonymous with top-notch service.

    Webkul collaborated with National Aviation Services (NAS) to develop Fasttrack.aero, a meet-and-assist booking system, to enhance the airport concierge experience for Etihad Airways passengers.

    • Developed a customized booking solution on the Magento 2 platform.
    • Integrated various modules such as marketplace solution, booking system, and social login.
    • Multiple dropdown options and attributes were created to customize the service package.
    • Applying multiple promo codes at the shopping cart and checkout.
    • Product questions and answers with FAQ system.
    • Read the Etihad Airways case study to learn more about the client.
    Etihad Airways - Global Meet & Assist Airport Concierge Booking

    Support

    For any query or issue please create a support ticket here http://webkul.uvdesk.com/. You may also check our quality Adobe Commerce Extensions.

    Specifications

    Product Version4.0.2-p1
    Released7 years ago
    CategoryMagento 2
    Last UpdatedMarch 22, 2024 (2 months ago)
    Supported VersionsMagento  2.0.x  2.1.x  2.2.x  2.3.x  2.4.x  
    Rating 5.0
    based on 1 reviews

    Recent Reviews

    Write a review

    Good support

    Posted On - December 12, 2016

    Great support! :)Thanks.

    Frequently Asked Questions

     Is it necessary to log in to access the product FAQ for the customer?
    Both the signed-in and the users of the guest will review the product FAQ which is on the details page of the product.
     
     What features are available at the backend for the admin?
    Admin can create a FAQ for a particular product and can edit/delete the product created.
     
     Can admin build multiple FAQs on multiple products?
    The Admin will build multiple FAQs on multiple products.
     
     How does FAQ support the customer with the Product?
    This module allows them to direct about various queries and questions that may occur about the product in the minds of customers without disrupting the sales and support teams in the store.
     
     Can the FAQ group be created by the admin?
    Yes, the admin may create a FAQ group and view the group on the particular pages.

    Move to Cloud Today

    AWS Free tier hosting for one year by amazon web services, for more details please visit AWS Free Tier.

    GCP Free tier hosting for one year with 300 credit points by google cloud platform, for more details please visit GCP Free Tier.

    Azure free tier hosting for one year with 25+ always free services, for more details please visit Azure Free Tier.

    In our default configuration we will provide tremendous configuration for your eCommerce Website which is fast to load and response.

    Default Configuration Details of Server

    • 1 GB RAM
    • 1 Core Processor
    • 30 GB Hard Disk
    • DB with 1 GB RAM and 1 Core Processor

    * Server Configuration may vary as per application requirements.

    Want to know more how exactly we are going to power up your eCommerce Website with Cloud to fasten up your store. Please visit the Cloudkul Services.

    Get Started with Cloud
    • + Features
    • - Bugs
    Version 4.0.2-p1
    • - Fixed Bugs
    Version 4.0.2
    • - Fixed Bugs
    Version 4.0.1
    • + Compatible with version 2.4.6.
    • + Seo markup schema is added
    • + Faqs added on the product page
    Version 4.0.0
    • + Compatible with version 2.4.*.
    Version 3.0.0
    • + Compatible with version 2.3.*.
    • - Bugs fix.
    Version 2.0.2
    • + Compatible with version 2.2.*.
    • - Fixed script issue.
    Version 2.0.1
    • + Compatible with version 2.1.*
    Version 2.0.0
    • + Fully Admin management, admin can create multiple FAQ's as per admin needs.
    • + Content area for FAQ is rich with WYSIWYG editor that means admin can use interactive font style and font size.
    • + Module is based on java script that means will work on all devices and screens including responsive templates.
    • + Adjust Width as per your ease.