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      2.0.0.1
      OpenCart, 2.x.x.x, 3.x.x.x

      OpenCart Order Follow Up

      Opencart Order Follow Up: This module allows the store owner to add or edit the templates for the follow-up. While configuring the module the admin can enter the number of days within which the follow-ups will be considered.

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      • Description
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      Opencart Order Follow Up: This module allows the store owner to add or edit the templates for the order follow-up. The module also allows the customer to track updates on order status and update the customers about the new arrivals and products of customer interest. The customer can even unsubscribe the follow-up through the email.

      Highlighted Features

      Create Multiple Templates

      The admin can create multiple custom templates and can assign it to any order as desired.

      Easy Management

      The admin can manage the follow up for different customers with easy.

      Allow Customer to Unsubscribe

      The module offers an unsubscribe button as an attachment in the order email.

      Schedule Custom Time For Follow up

      The admin can set the custom time interval between follow-ups as per their requirements.

      Why should you use this module?

      When you start up a new business, your prime focus is always on providing the highest level after-sales support to the customer. One of the ways to do that is to contact the existing buyers and share them updates regarding the order status update and providing the update regarding their products regularly.

      Another most significant benefit is that the store owner can reduce the number of abundant carts as the store owner can add the follow-ups on the pending orders which is will compel the customers to process and complete the order purchase.

      Integrating Order Follow Up

      The admin can easily integrate the follow up in the orders with the help of this module. The admin can configure the following things as mentioned below.

      • The admin can enable or disable the module as per the requirement.
      • The admin can set the number of days for which the follow up will be sent.
      • The admin can even set the count of the number of follow up, which will be shared with the customer over the email.
      • The admin will define the specific time after which the follow up will be shared.
      Integrating Order Follow Up

      Follow Up Order Template

      The admin can define a custom template that will be shared with the customer through the email.

      • The admin can create an unlimited number of templates.
      • The admin can use listed sort codes in the templates of the following entities like product name, store address, order id, date added, product list, comment, customer name, status, unsubscribe button.
      • The admin can define any custom name for the template created.
      • The admin can view the complete list of the follow-up emails that are shared with the customer in the follow-up email section.
      • The admin can view the unsubscribe list from the backend.
      • The admin can also unsubscribe the customers through the follow up unsubscribe list section.
      Follow Up Order Template

      Follow Up Chart

      The admin can view the pie chart for the orders whose follow-ups are completed to those follow-ups that are still in process.

      • The admin can get the ratio of completed follow-ups to the follow-ups in the process.
      • The admin can filter the pie chart based on the order id, and follow up status.
      • The admin can sort the follow up of all the orders based on customer id.
      • The admin can filter all the follow-ups of a particular date as well.
      Follow Up Chart

      Order Section

      The admin can view all the orders and can select as to which order the follow up will be added.

      • The admin can either add follow up one by one or can add mass follow up.
      • The admin can add comments to the order follow up which will be shared along with the follow-up.
      • The admin can define different templates for different orders that will be shared with the customer's registered email address.
      • The admin can add mass follow up based on the order status.
      Order Section

      Features

      • Multiple custom email template generation for order follow up.
      • The store owner can set the number of days in which the follow up will be sent.
      • The store owner can subscribe or unsubscribe for the order follow-up.
      • The admin can view the follow-up pie chart for the orders with status completed or not completed.
      • The store owner can set a variable frequency of the number of follow up.
      • Order follow-up emails of all the customers can be review from the admin panel.
      • The store owner can add custom comments along with the follow-up.
      • The admin can view the list of the unsubscribed follow-ups.
      • The follow up is sent automatically through cron.
      • The module supports multiple currencies, multiple languages.

      Support

      For any query or issue, please create a support ticket here http://webkul.uvdesk.com/

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      Frequently Asked Questions

      What is the maximum number of days a follow up will be sent?
      The admin can set a maximum of 60 days duration in which the follow up will be completed.
       
      What will happen if the total day's count of follow up, set at regular intervals exceed the total number of days for completing follow up?
      Only those follow up will be sent to the customer, which will be shipped before the total number of days completion.
       
      Can the admin send custom messages with the follow-up?
      Yes, the admin can send the custom comments along with the follow-up.
       
      Can the unsubscribed customer subscribe to the follow up again?
      Currently, only the admin can subscribe to the customer by adding follow up to the order.
       
      How can you provide regular updates on order status to the customer?
      With the help of the Opencart order follow up the module, you can provide the customer updates regarding the order status within regular intervals.

      Move to Cloud Today

      AWS Free tier hosting for one year by amazon web services, for more details please visit AWS Free Tier.

      GCP Free tier hosting for one year with 300 credit points by google cloud platform, for more details please visit GCP Free Tier.

      In our default configuration we will provide tremendous configuration for your eCommerce Website which is fast to load and response.

      Default Configuration Details of Server

      • 1 GB RAM
      • 1 Core Processor
      • 30 GB Hard Disk
      • DB with 1 GB RAM and 1 Core Processor

      * Server Configuration may vary as per application requirements.

      Want to know more how exactly we are going to power up your eCommerce Website with Cloud to fasten up your store. Please visit the Cloudkul Services.

      Get Started with Cloud

      Module code is completely open that means anyone can customize the code as per his / her need , as the developer of the module we also provide customisation and development of the module please contact us for module customisation Paid Service

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      • + Features
      • - Bugs
      Version 2.0.0.1
      • * Resolved Git issues
      Version 2.0.0.0
      • + Updated extension in all the Opencart Versions.
      Version 1.0.0.0
      • + Initial release.