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Opencart Order Tracking

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Opencart Order Tracking: Using the Order Tracking module the customers, as well as the admin, can track the status of the order via AfterShip API Integration. This way customers will be aware of the whereabouts of the package. The admin can add tracking details through which the customer can easily trace the order and also the status of the package as well as the courier through which the package will be delivered.

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Description

Details

Opencart Order Tracking: Allowing customers to track their package/order is an important feature of an e-commerce store or an Opencart online store. The customers will be satisfied knowing that their order is in a good condition and also the status of the order such as ready for shipment, dispatched, delivered etc as the customers are always keen to know about the whereabouts of the order placed.

It is also important to notify customers about the status of the order as this will develop the goodwill amongst the customers. This way more customers will be lured to a store and hence the conversion rates will be relatively high.

Highlighted Features

 Add Tracking Number/ Courier Details

The admin adds a tracking number and the courier details for the purchased order.

 Trace Orders via. AfterShip API

The admin and customers can trace the status of the orders using the tracking number in the admin panel and frontend respectively.

 View Tracking Number

The customers can view the admin allocated tracking number in the Order Information page in the frontend.

 Track Your Shipment

The customer can simply add the tracking number in the track your shipment tab and track the order directly.

Importance and Benefits

Customers are always keen to know the whereabouts and the status of the orders they place with an online store. Therefore it is always necessary to keep the requirements of the customers as a first priority.

Through Opencart’s Order Tracking Module, the customers and the sellers can track the orders using tracking numbers. On simply clicking the tracking number of the order, the customer, as well as the sellers, will get to know the status of the orders such as pending, dispatched, delivered etc.

  • On a simple mouse click, the tracking status and details are available to the users.
  • Once the customer places the order, the admin allocates a tracking number for the order.
  • The admin, as well as the customers, can track the shipment.
  • The customers can easily track the order by clicking on the tracking number which the admin allocates to the order.
  • It notifies the customers about the current status of the shipment.
 Importance and Benefits

Admin End Configurations

On successfully installing the Order Tracking module, and retrieving the AfterShip credentials the admin can configure the courier services the admin wants to use for the delivery purpose.

The admin can configure the fields for the Order Tracking module. The admin enables the AfterShip tracking status, set the subdomain name and also retrieve the AfterShip key from the AfterShip website.

  • The admin can retrieve the AfterShip key in order to choose the courier services that will be used for delivery.
  • The status of the AfterShip key can be enabled or disabled.
  • The subdomain name has to be provided by the admin.
  • On receiving the AfterShip key, the list of couriers will be available to the admin.
  • The admin can add more courier options to the existing list of couriers from the AfterShip website.
 Admin End Configurations

Admin End WorkFlow

The admin can view the order placed by the customer in the Orders page under order list. The admin can add a tracking number by simply editing the order.

The tracking number, as well as the courier service which the admin allocates, can be viewed in the Order History tab under Order Tracking. On clicking the tracking number the status details of the shipment displays.

  • On editing the order, the admin can add the tracking number and the courier service for the customer’s shipment/order.
  • A success message will display when the admin adds the tracking number details for the shipment.
  • The tracking number and the courier service added will be updated under Order Tracking, in the Order History tab.
  • The admin can delete the tracking number if needed.
  • As the admin allocates the tracking number details for the customer’s shipment, it will be visible on the frontend to the customer.
 Admin End WorkFlow

Order Tracking at Customer End

The main purpose of the Order Tracking module is to generate happy customers. If the customers are happy then definitely it will create high conversion rates for the store.

Once the admin configures the tracking number as well as the courier service details, it will be visible to the customers in the order information page. Customers just need to click on the tracking number and the shipment status details will display.

  • The customers can view the tracking number and the courier service details in the order information page.
  • On clicking the tracking number the details of the shipment/ order will display.
  • This way the customer will be kept informed about the status of the order.
  • The customers can also view the shipment status directly by entering the tracking number and courier details under Track Your Shipment.
  • Order Tracking is an interesting feature which the online store can provide to the customers.
 Order Tracking at Customer End

 Complete Features List

  • AfterShip Shipment Tracking API is used.
  • The admin can add a tracking number as well as the courier service for the shipment of the orders.
  • Admin can click on the tracking number to trace the status of the order in the admin panel.
  • The customer can view the tracking number in the front end in the order information page.
  • On clicking the tracking number the customers can view the status of the order.
  • On clicking the Track Your Shipment tab, the customers can track the shipment as well.

 Support

For any query or issue please create a support ticket here http://webkul.uvdesk.com/

Reviews

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4.0
based on 1 reviews
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K
Krishnendu
Posted On - January 25, 2019
Tracking service from WebKul
Satisfied with Support follow-up on the issue I was facing. The issue was resolved with agility. One suggestion though, download link after purchase could be categorized based on OC version for client's benefit, in case the add on module version is not in sync with client OC version. Overall good experience

FAQ

FAQS

 Frequently Asked Questions

 Opencart Order Tracking module uses which API key?
Opencart Order Tracking Module uses the AfterShip Shipment Tracking API key.
 
 Is it possible for the customers to track the shipment directly?
Under Track Your Shipment in the frontend, the customer can enter the tracking number and courier service details and directly track the shipment.
 
 Are the tracking number and the courier service automatically generated?
Once the customer places the order, the admin can edit the order and add the tracking number and courier service details, which will be visible to the customer in the order information page.
 
 Can the admin add more courier options to the existing list of couriers?
The admin can add the couriers after retrieving the Aftership key. If the admin wishes to add more couriers, then he can add through the Aftership website and after that edit and refresh the courier list in the admin panel
 
 What is the primary benefit of having the Order Tracking module?
To generate happy customers, one must use the Order Tracking Module. This will keep the customers notified about the order and customers will be relieved after knowing the status of the shipment as well.

Cloud

Move to Cloud Today
AWS Free tier hosting for one year by amazon web services, for more details please visit AWS Free Tier.
GCP Free tier hosting for one year with 300 credit points by google cloud platform, for more details please visit GCP Free Tier.
In our default configuration we will provide tremendous configuration for your eCommerce Website which is fast to load and response.
Default Configuration Details of Server -
  • 1 GB RAM
  • 1 Core Processor
  • 30 GB Hard Disk
  • DB with 1 GB RAM and 1 Core Processor
(Server Configuration may vary as per application requirements.)
Want to know more how exactly we are going to power up your eCommerce Website with Cloud to fasten up your store. Please visit the Cloudkul Services.

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Customization

Module code is completely open that means anyone can customize the code as per his / her need , as the developer of the module we also provide customisation and development of the module please contact us for module customisation (Paid Service)
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Changelog

  • + Features
  • * Bugs
Version 3.2.0.0
  • + Added theme-patch for journal3 theme in Opencart_3.x
Version 3.1.0.5
  • * Updated the important links in the readme file
Version 3.1.0.4
  • * OCMOD issue was resolved in OC 2.0 and OC 2.0
Version 3.1.0.3
  • * Issues- loading tpl, model and ocmod in OC2.0 and OC2.1 were fixed
  • * Corrected check for access the tracking number to customer
  • * Fixed the some issues of coding standard
  • * Fixed the issue to show success message while deleting a tracking
Version 3.1.0.2
  • * Fixed the issues of duplicate message while tracking
  • * Fixed the issues while loading tpl
Version 3.1.0.1
  • * Corrected coding standard
Version 3.1.0.0
  • + Updated module for OC Versions 2.0.x.x to 2.2.x.x
Version 3.0.0.5
  • * added check for customer id for tracking of own order
Version 3.0.0.4
  • * Added check for shipping address for tracking
Version 3.0.0.3
  • * Resolved some small issues
Version 3.0.0.2
  • * Resolved some git issues
Version 3.0.0.1
  • * Resolved some git issues
Version 3.0.0.0
  • + Updated for Opencart 2.3
Version 2.0.0.0
  • + Added module for OC 3