Magento Chat System -Magento Chat System is a very useful module by which customer can chat with the concerned person and clear their doubts regarding the products. The customer initiates the chat with the support agent assigned by the admin regarding their query. The customer can also provide feedback to the concerned support agent and also download the pdf of their conversation.
Magento Live Chat System Features :
- The customer can chat with the concerned person and clear their doubts regarding the products.
- Admin can assign support agents for the chat with customers.
- Everything is based on ajax.
- The customer can provide rating and post comment for the support agent.
- The customer can download the pdf of their conversation.
- If the support agent doesn’t work properly, customer can report to the admin as well.
- The customer can end the chat after satisfaction.
Modern Flat Design Chat Panel
Magento chat extension follows the very modern flat design pattern to increase more UI experience for the users / customers. Users dont need to jump / switch into any other window / page for signup or login. Using the same chat panel users can login and signup. After the login system will automatically assign the chat agent to communicate with user.
Chat Setting - Front-end User Panel
Magento Chat extension allows various front end options for customers / buyers / users which are super useful
- Email Transcript
- Report to Manager
- End chat
- Sound On / OFF
Magento Chat System Use Case :
There are plenty of magento chat modules available in the marketplace and most of the modules are using either third part api's or some subscription based services. So customer need to pay every month or based on users.
Webkul chat module is dedicated magento module and will work on your server and store only that means you don't need to pay any subscription fee or load to any third party. Java Script library will slow your store page load time, also the data will be saved on your server unlike the other chat plugins .
Magento Chat System Support :
For any query or issue please create a support ticket here http://webkul.uvdesk.com/
- 1 GB RAM
- Interactive Banners
- 1 Core Processor
- 30 GB Hard Disk
- RDS or DB with 1 GB RAM