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      Magento Marketplace Question Answer

      Magento Marketplace Question Answer : Magento Marketplace Q&A module is very useful module as it provides a mode of interaction between the customer and seller/admin for clearing any doubt regarding the product. This module allows admin to participate in clearing the doubts of the customer as well. Buyer can like or dislike all the responds. Marketplace Question Answer For Magento2 is also available.

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      • Description
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      Magento Marketplace Question Answer - Magento Marketplace Q&A module is very useful module as it provides a mode of interaction between the customer and seller/admin for clearing any doubt regarding the product. This module allows admin to participate in clearing the doubts of the customer as well. Buyer can like or dislike all the responds. Buyer can like or dislike all the responds.

      This module is an add-on of Marketplace Module . To use this module you must have installed first webkul Marketplace Module.

      Magento Marketplace Question Answer Features -

      • Buyer can ask the question for the seller’s and admin’s product.
      • Seller can respond on that question.
      • Admin will manage all the question and answer.
      • Admin can delete question and answer.
      • Buyer can like or dislike answers.
      • Admin can also respond on that questions.
      • Admin can manage it very easily and very fast.

      Q&A Configuration

      After the installation of this module, Admin can do the configuration of this module from the back-end. Admin can set permission for auto-approval of the query from the customer's end so that the query will be displayed to the seller directly. Admin can set YES for getting the notification mail about the query to the seller as well as to the admin.

      • Admin can set permission for “Question Approval Required”.
      • Admin can set the option to “YES” for receiving email notification.
      admin management

      Marketplace Question Answer- Customer's End

      After the module configuration, customer can see “Manage Q&A” on every product page. Customer can ask any question by providing Subject and Content. Customer can get the answers from the seller or admin on the product page itself. Customer if not satisfied with reply can ask another question and customer can like or dislike the answers also from the seller or admin.

      • Customer can ask any query by going to Manage Q&A tab.
      • Customer can like or dislike the answers also from the seller or admin.
      front view

      Seller's Management

      If the “Question Approval Required” is set to “YES” then seller can view question from the customer after admin approves that question. If the option is set to “NO” then seller can automatically see the query from the customer.

      The seller can view the Question List under Manage mpqa section. Seller can see the list with product image, Subject and name. On clicking on subject, seller can view the question and then reply to that question.

      • The seller can view Question List under “Manage mpqa”.
      • The seller can view product image, Subject and name.
      • On clicking on subject, seller can view the question/summary by the customer.
      seller management

      Admin's Management

      Even the admin can reply to the questions asked by the customers. Under the “MPQA Management” admin can view the list of questions asked by the customers with seller name, buyer's name, subject, and a link for replying to the question. Admin can select any question and then delete/ approve or unapprove the question too.

      • Admin can approve, delete or unapprove any question from the list.
      • Admin can also reply to the question asked by the customer.
      admin answer

      Marketplace Mobile Application

      After creating a major share in the world of e-Commerce software marketplace, Webkul is all set to move into the new arenas of mobile applications and is stepping from the world of e-Commerce to m-Commerce with its new product Mobikul Marketplace https://store.webkul.com/mobikul-marketplace.html.

      A product which is going to provide its esteemed customers with lots of features, to relish their shopping experience in a more easy and mobile way in order to provide Ubiquity, Convenience, Interactivity, Personalization, and Localization, which is just some taps and swipes away.

      • To attract the attention of the customers any time any where, while they are on a move with their mobiles.
      • To Open a New Avenue for increasing the Sales.
      • Providing flexibility and ease of connectivity, in learning about customers.
      marketplace mobile application

      Magento Marketplace Question Answer Support -

      For any query or issue please create a support ticket here http://webkul.uvdesk.com/

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      Move to Cloud Today

      AWS Free tier hosting for one year by amazon web services, for more details please visit AWS Free Tier.

      GCP Free tier hosting for one year with 300 credit points by google cloud platform, for more details please visit GCP Free Tier.

      In our default configuration we will provide tremendous configuration for your eCommerce Website which is fast to load and response.

      Default Configuration Details of Server

      • 1 GB RAM
      • 1 Core Processor
      • 30 GB Hard Disk
      • DB with 1 GB RAM and 1 Core Processor

      * Server Configuration may vary as per application requirements.

      Want to know more how exactly we are going to power up your eCommerce Website with Cloud to fasten up your store. Please visit the Cloudkul Services.

      Get Started with Cloud

      Module code is completely open that means anyone can customize the code as per his / her need , as the developer of the module we also provide customisation and development of the module please contact us for module customisation Paid Service

      Request Customization

      • + Features
      • - Bugs
      Version 1.0.0
      • - Permission issue solved
      • + Code standardised
      • + Created package.xml
      Version 0.2.0
      • - Date issue fixed on frontend seller's question list
      • - Sentences issues fixed
      • - Filter issue fixed on question grid on backend
      Version 0.1.0
      • + Buyer can ask the question to seller on his product.
      • + Seller can respond to that question.
      • + Admin will manage all the question and answer.
      • + Buyer can like or dislike answers.
      • + Admin can also respond to that questions.