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Marketplace Question Answer For Magento 2

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Marketplace Question Answer For Magento 2 : Marketplace Question Answer For Magento 2 is very useful module as it provides a mode of interaction between the customer and seller/admin for clearing any doubt regarding the product. This module allows admin to participate in clearing the doubts of the customer as well. Buyer can like or dislike all the responds.

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Description

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Marketplace Question Answer For Magento 2 : Marketplace Question Answer For Magento 2 is very useful module as it provides a mode of interaction between the customer and seller/admin for clearing any doubt regarding the product. This module allows admin to participate in clearing the doubts of the customer as well. Buyer can like or dislike all the responds.

Important Note - This module is an add-on of Magento 2 Marketplace module. To use this module you must have installed Webkul Magento 2 Marketplace Module first.

  Marketplace Question Answer For Magento 2 Features -

  • Question form on the product page to let customers ask a question.
  • Buyer can ask the question for the seller’s and the admin’s product.
  • Email notification to the admin and the seller when a new question will be submitted.
  • The admin can approve or disapprove the questions asked by the customers.
  • Show only the questions and the answers which admin approve.
  • The seller can respond to that question if question approved by the admin.
  • The admin can simply modify/edit questions and answers.
  • The admin can also respond to the questions.
  • The admin can delete question and answer.
  • The buyer can like or dislike answers.
  • The product page also displays the like and dislike counts of every response.
  • The customer can see all the questions and answers made on that product.
  • The customer can also sort the questions by “Most Helpful” or “Most Recent”.

 Module Configuration

If you want to establish reliable relations with the potential customers providing them with the possibility to ask queries/doubts about any product in your store, then this module is an absolute way. The admin can configure the module settings like -

  • Can set permission for auto-approval of the query from the customer's end so that the query will be displayed to the seller directly.
  • Can enable/disable the notification mail about the query to the seller as well as to the admin.
  • Can enable/disable the notification mail to the seller as well as to the admin on the response to the query.
Module Configuration

 Front-End:

  • Flexible Navigation - All questions will be asked directly from the product page only.
  • Separate Section - All asked questions can be viewed under the separate section “View QA” on each product page.
  • Ask a Question – The customer will have “Ask Question” button on each product page which displays a pop-up form to ask the questions.
  • Search – The customers can even search the questions by any keyword.
  • Save Time - Questions asked by other customers will also be visible. Therefore, there will be no need to answer the repeated questions over and over.
  • Like/Dislikes- The customer can like/dislike the answers made by the sellers, admin or other users. And can even estimate the usefulness of the answers by viewing the likes and dislikes of the answers.
  • Sort - Can also sort the questions by Most Helpful or Most Recent button.
Front-End

 Seller’s End - Product Question Answer Management

  • The sellers will have a separate section “Manage MPQA” to view all the questions asked for their products.
  • Under “Manage MPQA” section the seller can view a complete question List.
  • The seller can see the question list with product image, subject of the question, product name and the date of the question submitted by the customer.
  • On clicking on subject, the seller can view the question posted by the customer and accordingly add the answer.
Seller’s End - Product Question Answer Management

 Admin’s End - Product Question Answer Management

  • The admin will have a separate section “Manage Product Question Answer” to view all the questions asked for the marketplace products.
  • Under “Manage Product Question Answer” section the admin can view a complete question List.
  • The admin can approve, disapprove or delete any question from the list.
  • The admin can add a reply to the question asked for the admin’s as well as the seller’s product.
  • Can view the answers made by the sellers and can even delete their answers.
Admin’s End - Product Question Answer Management

 Marketplace Mobile Application for Magento 2

After creating a major share in the world of e-Commerce software marketplace, Webkul is all set to move into the new arenas of mobile applications and is stepping from the world of e-Commerce to m-Commerce with its new product Mobikul Marketplace for Magento2

A product which is going to provide its esteemed customers with lots of features, to relish their shopping experience in a more easy and mobile way in order to provide Ubiquity, Convenience, Interactivity, Personalization and Localization, which is just some taps and swipes away.

  • To attract the attention of the customers any time anywhere, while they are on a move with their mobiles.
  • To Open a New Avenue for increasing the Sales.
  • Providing flexibility and ease of connectivity, in learning about customers.
Marketplace Mobile Application for Magento2

 Marketplace Question Answer For Magento 2 Support -

For any query or issue please create a support ticket here http://webkul.uvdesk.com/

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In our default configuration we will provide tremendous configuration for your eCommerce Website which is fast to load and response.
Default Configuration Details of Server -
  • 1 GB RAM
  • Interactive Banners
  • 1 Core Processor
  • 30 GB Hard Disk
  • RDS or DB with 1 GB RAM
Want to know more how exactly we are going to power up your eCommerce Website with Cloud to fasten up your store. Please visit the Cloudkul Services.

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Customization

Module code is completely open that means anyone can customize the code as per his / her need , as the developer of the module we also provide customisation and development of the module please contact us for module customisation (Paid Service)
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Changelog

  • + Features
  • - Bugs
Version 2.0.3
  • + Made compatible with Marketplace 2.1.* and Magento 2.2*.
  • + Search, Most Recent, Most Helpful filter.
  • + Customer Login pop up added.
  • + Bug fixes.
Version 2.0.2
  • + Made compatible with Marketplace Seller Group.
Version 2.0.1
  • + Compatible with Magento version 2.1.*
Version 2.0.0
  • + Buyer can ask the question to seller on his product.
  • + Anyone can respond to that question.
  • + Admin will manage all the question and answer.
  • + Customers can like or dislike answers.
  • + Admin can also respond to that questions.
  • + Email notifications to Seller, Buyer and Admin for Questions and Responses.