Magento Product Return RMA - Magento RMA extension is very powerful return management tool for magento users by which buyer can create multiple rma request with return reason and return label slip.
Magento RMA Features :
- Return Merchandise Authorization for Magento.
- Fully Admin handled module.
- Guest Customers can generate RMA too.
- Buyer and Admin can communicate at Store end.
- RMA History with Filters and Pagination
- Return Policy Page
- Dynamic order selection with various option.
- Customer can upload RMA images.
- Print RMA details and shipping label easily.
- Customer can also enter consignment number and upload images after RMA generation.
- Admin can set Order status for RMA.
- Admin can manage RMA status as well as Reasons.
- Admin and buyer both can receive notification mail.
- Using Return Quantity, Admin will return RMA quantity to their store.
Magento RMA Label Print and Return Management
Imagine an order have multiple product and only one product is damage so Magento RMA module is quite flexible in these operations. User can Print RMA slip which will be visible to store owner as well , this will surely smooth the RMA process .
Customer RMA Request History
New RMA Request Information Form
Magento RMA Extension provides large range of options from reasons ( which will be added by admin) to search by order , date and SKU . User can send the damage shipment image or damage product image all these data will be visible to store owner
For any query or issue please create a support ticket here http://webkul.uvdesk.com/
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- I certainly recommend this module
Philooooush.co.uk/ (United Kingdom)
QualityModule works exactly as described, the support offered by Webkul has been absolutely excellent and for the money you really can't go wrong. Everything works as it should and the module has some great additions that other for a similar price or more expensive don't offer.
I installed on Magento 1.92 without any problems. (Posted on October 19th 2016)
- Great extension
Ben Stainesww.seraphine.com (United Kingdom)
QualitySure a must have extension to have all the returns stored in one place. Clear for customers to fill in, and clear for shipowners to manage it. The customer gets updates which is increasing the service level. The support team is very helpful and active. Their response is very fast and interactive. (Posted on December 5th 2014)
- Great Extension for RMA
Eron Afrizalwww.amoragift.com/ (Malaysia)
QualityCame across this extension as i have requirement for rma. Webkul RMAextension suits what i was looking for quite a features to handle the entire return process. The rma front end is integrated with customer order history while in the backend you have the tab to manage the the entire rma for your customer. When customer request rma, the order history will be shown. This makes it easier to select return product from which particular order. The return item(s) can be refined further by selective item(s) or quantity. During rma request it support the features of uploading images, description and reason of return. Come with front end login page for customer / guest.
Support conversation via email for customer and admin.
Overall the features that are provided with the extension is worth it. Installation is rather straight forward without any error, conflicts or crashes on Magento 18.0.1.
Support is very good and they reply promptly when you encounter difficulties. In fact they help with some minor image url that point to non https via ftp.
I would recommend this extension for its simplicity of installation, features, price and support. When you want to buy or install a free extension, ensure that you have in a good developer hands in case something goes wrong. Webkul tech support responded and rectified very fast. Thanks & thumbs up (Posted on November 1st 2014)
- excellent module
QualityWe had been looking for an RMA module but needed quite a lot of modifications and struggled to find anyone willing to do the work.
I contacted Webkul and they modified it to suit our needs. very helpful and professional developer. (Posted on October 27th 2014)
- Developer is excellent.
QualityStrongly recommend, the developer is very active. Firstly I faced some problem after installing this extension. I wrote him an email. He promptly asked me to give him my ftp and Magento admin, then he did everything for me. Even after that he skyped me to explain the problem.
The extension itself is awesome and the developer is excellent. (Posted on September 19th 2014)
- AWESOME...and a very good support.
QualityI just say to the authors a special thanks because it was just what i looking for a YEAR !!!! AWESOME...and a very good support. (Posted on September 16th 2014)
- Great extension
Quality QualityThere is no support needed. They make sure you get it, but you don't need it. This RMA extension just works. Out of the box and exactly how you want it. It even allows for the customer to upload a picture of the merchandise. And at such a low price. Thanks Webkul! (Posted on September 8th 2014)
- Brilliant modul
QualityBrilliant module and fairly cheap price as compared to other so called pro extension , This RMA module is best suited for our need and support is superb replied to every query of our . thanks webkul
- Mathew (Posted on September 8th 2014)
- great component and support
QualityThis is a very good component. I had some issues but the support was really awesome. Everything was explained and done for me to resolve the issues I had. I obviously would give a 5 star rating. Good component and excellent support. (Posted on September 8th 2014)