USD

 

INR - Indian Rupee

USD - US Dollar

 

USD

 

INR - Indian Rupee

USD - US Dollar

INDIA(+91)-9870284067USA(+1)-9143531684

Hire a Developer

Now You can Hire Webkul Developer and get Webkul Modules Customized as per your needs.

Odoo Website Helpdesk Lock System

ODOO 12 Compatible

Odoo Website Helpdesk Lock System

Write A Review

Odoo Website Helpdesk Lock System: Sometimes, it becomes necessary to isolate tickets on a user basis to ensure a ticket is handled by only one channel to avoid miscommunication or confusions. Odoo Website Helpdesk Lock System does precisely that for you. It helps the user to lock a ticket so no one else can make changes to it. Once locked, the ticket can only be unlocked by the user himself or Odoo admin or the Manager. The user can also view the name of last person(s) who locked and unlocked a ticket.

$25.00

* Required Fields

Request Customization

Description

Details

Odoo Website Helpdesk Lock System: Helpdesk tickets when managed by multiple users can sometimes lead to misinterpretations leading delays and poor customer service.

Lengthy and important tickets with numerous threads are best left to be dealt with by one person. This ensures a continuous line of communication between the client and the user. Odoo website Helpdesk Lock System is the product of this idea. The user can lock his/her tickets in the Odoo. No changes can be made to the ticket details once a ticket is locked.

Moreover, the ticket can only be unlocked by the user himself who locked it or the Odoo admin or The manager. This ensures that the access is restricted to select individuals.

It also adds the name of the users who last locked and unlocked a ticket in the ticket form for allowing tracking.

 

Please Note: Odoo website Helpdesk Lock System is dependent on Website Helpdesk & Support System Module. The latter needs to installed first for Odoo Website Helpdesk Lock System to work properly.

Odoo Website Helpdesk Lock System Features

  • The module facilitates the user to lock a helpdesk ticket in the Odoo.
  • Once locked, no changes can be made to the ticket before unlocking it.
  • A locked ticket can only be unlocked by the user who locked it or the Odoo admin or the Manager.
  • The details of the user(s) who last locked and unlocked a ticket are also stored in the Odoo with the respective dates

Dedicated Support For Odoo Website Helpdesk Lock System Module

Webkul's dedicated support provides you with the customizations and troubleshooting solutions for your Odoo Website Helpdesk Lock System Module.

For any query or issue please CREATE A TICKET HERE

Reviews

Please Login to Write Your Review

Write a Review

FAQ

Cloud

Move to Cloud Today
AWS Free tier hosting for one year by amazon web services, for more details please visit AWS Free Tier.
GCP Free tier hosting for one year with 300 credit points by google cloud platform, for more details please visit GCP Free Tier.
In our default configuration we will provide tremendous configuration for your eCommerce Website which is fast to load and response.
Default Configuration Details of Server -
  • 1 GB RAM
  • 1 Core Processor
  • 30 GB Hard Disk
  • DB with 1 GB RAM and 1 Core Processor
(Server Configuration may vary as per application requirements.)
Want to know more how exactly we are going to power up your eCommerce Website with Cloud to fasten up your store. Please visit the Cloudkul Services.

Clients

Loading...

Specification

Loading...

Customization

Module code is completely open that means anyone can customize the code as per his / her need , as the developer of the module we also provide customisation and development of the module please contact us for module customisation (Paid Service)
Name*
Email*
Re Enter Email*
Paste is disabled
Phone
Description*