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Opencart Admin Buyer Chat

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Opencart Admin Buyer Chat : Opencart Admin Buyer Chat module establishes a real-time direct communication between admin and the buyers. This chat module is socket based hence is very fast and responsive. Admin can chat with multiple buyers at the same time.This module will help the customers in a significant manner allowing them to directly chat with the store admin for their queries.

$99.00

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Opencart Admin Buyer Chat - Opencart Admin Buyer Chat module establishes a real-time direct communication between admin and the buyers. This chat module is socket based hence is very fast and responsive. Admin can chat with multiple buyers at the same time.This module will help the customers in a significant manner allowing them to directly chat with the store admin for their queries.

Opencart Admin Buyer Chat Features -

  • This chat module is socket based and is very fast and responsive on the server.
  • Template based using handlebar.js.
  • Multiple chat instances at the same time for admin chat window interface.
  • Admin can customize their chat window and set the avatar, chat status as busy, offline.
  • Customers get an automated mail after registration with their password.
  • A message notification icon pops up to lets you know that chat is still active.
  • Admin can remove the chat conversations for any buyer history at any time.
  • Admin can block a customer from chatting.
  • Admin can search a customer using his email id within the search box provided on the top of chat-box.

 Module Configuration

The admin can do the configuration of opencart buyer-seller module. In this part of the module the admin can:

  • Set chat window title and login button title that will visible at customer end.
  • Select chat window position as left or right.
  • Bound the largest image size for the profile picture.
  • Select extension of customer’s profile image.
  • Configure the color of client’s online and offline chat window.
  • Select chat window background as image background or color background.
  • Set the block message that will appear at customer end if admin will block customer.
  • Set the error message that will appear to the customer if the server will stop.
  • Fill the server settings in the terms of hostname and port.
Configuration of Opencart Seller Buyer Chat

 Admin End Workflow

After the configuration of the module, the admin will see a new tab as “Store Chat” in the admin panel. After clicking on this tab, the admin will see a window that has a list of buyers. The admin can start a chat by clicking on it. Here the admin can do the following:

  • Chat many customers at a time.
  • Block and delete a customer.
  • Set the status of chat as online, busy and offline.
  • Filter the chat history as last 24 hours, last 7 days, and forever.
  • Search a customer by name in search bar.
  • If admin blocks a customer then the customer will not able to chat with admin.
Admin End Workflow

  Block User

In the admin section, a show will show in the chat window. The admin has an option to block the user. The admin can also send a message to the buyer while blocking the user. Recipient and email id of the user will also be shown in the block user window.

  • Admin can delete the all chat history of the buyer.
  • A user is not able to send the messages to admin after block.
Block User

  Buyer End Workflow

When the buyer opens the chat window, the buyer will see the name of admin over there. A buyer can chat with admin and have following options:

  • Both registered and unregistered buyers can see the chat window.
  • Unregistered buyers should have login/signup first for the chat with admin.
  • Buyer can download the chat history and report to the manager.
  • Buyer can end and start the chat.
  • If admin sends a message, notification will show in buyer end.
  • Change the status of chat window as online, busy and offline.
  • Date and time will visible in customer chat window.
Buyer End Workflow

Opencart Admin Buyer Chat Support -

For any query or issue please create a support ticket here http://webkul.uvdesk.com/

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Cloud

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AWS Free tier hosting for one year by amazon web services, for more details please visit AWS Free Tier.
In our default configuration we will provide tremendous configuration for your eCommerce Website which is fast to load and response.
Default Configuration Details of Server -
  • 1 GB RAM
  • Interactive Banners
  • 1 Core Processor
  • 30 GB Hard Disk
  • RDS or DB with 1 GB RAM
Want to know more how exactly we are going to power up your eCommerce Website with Cloud to fasten up your store. Please visit the Cloudkul Services.

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Customization

Module code is completely open that means anyone can customize the code as per his / her need , as the developer of the module we also provide customisation and development of the module please contact us for module customisation (Paid Service)
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