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- Description
- Reviews
- FAQ
- Customers ()
- Specifications
- Cloud Hosting
- Changelog
With the help of this Product Questions Answers for Adobe Commerce, the customer can ask question related to the product to the store owner or the administrator. The customers can like or dislike answers provided by the store owner or the administrator.
Features
- Buyer can ask the question to Admin on his product.
- Anyone can respond to that question.
- Admin will manage all the question and answer.
- Customers can like or dislike answers.
- Admin can also respond to that questions.
- Email notifications will go to Buyer and Admin for Questions and Responses.
Admin Configuration
After the successful installation of the module, the admin will configure the settings for question approval and email notification:
- Question Approval Required(when a customer asks a question if selected as "Yes", then the admin will have to approve this question first to make it visible at the frontend).
- Email notification to Customer(If selected a "Yes" then the customer will receive the email notification on responses to his question).
- Email notification to the Admin(If selected a "Yes" then the admin will receive the email notification when the customer asks a question else select "No").
Workflow of Module
The customers will find a "View QA" Section on each of the admin products. After clicking on the QA section, the customers can see a "Ask Question" button at the last of this section. Using this button, the customer will be able to ask the admin questions regarding the product. Clicking the ""Ask Question" button will bring a pop-up where the customer can enter the subject, query, and the name to display(helps in privacy). After the admin has made the reply, the customer will get a response mail for the same.
Apart from asking the question on the QA page, the customers can:
- Click on "View All" to see all the question and answers.
- Click on "Most Helpful" to see the most helpful answers that have been upvoted the most by customers.
- Click on "Most Recent" to see the most recent questions that have been made by the customers.
- See a total number of questions that have been asked and answered.
- Click on "Give Answer" to add an answer to questions asked by customers.
- Upvote or downvote an answer.
- Search or ask a question.
Admin Management
The admin can easily reply back to the questions asked by the customers. The admin will navigate to manage product question answer section. Here the admin will find all the questions asked by the customers and can make reply to the questions. To make a reply, the admin will click on "Click to Response" button, that brings up a page to make the reply to the customer's query. The admin can also manage the questions asked by the customers under manage product question answer.
- The admin can enable or disable the questions asked by customers.
- The admin can make responses to all of the questions.
Support
For any query or issue please create a support ticket here http://webkul.uvdesk.com/.
You may also check our quality Adobe Commerce Extensions.
Recent Reviews
Write a reviewNice Extension with professional support!
Posted On -
July 13, 2020
We had a little problem with the extension in the fronted view. Contacted the support and it was solved during 8 hours! This is support we love.
Move to Cloud Today
AWS Free tier hosting for one year by amazon web services, for more details please visit AWS Free Tier.
GCP Free tier hosting for one year with 300 credit points by google cloud platform, for more details please visit GCP Free Tier.
Azure free tier hosting for one year with 25+ always free services, for more details please visit Azure Free Tier.
In our default configuration we will provide tremendous configuration for your eCommerce Website which is fast to load and response.
Default Configuration Details of Server
- 1 GB RAM
- 1 Core Processor
- 30 GB Hard Disk
- DB with 1 GB RAM and 1 Core Processor
* Server Configuration may vary as per application requirements.
Want to know more how exactly we are going to power up your eCommerce Website with Cloud to fasten up your store. Please visit the Cloudkul Services.
Get Started with Cloud- + Features
- - Bugs
Version 3.0.0
- + Added language translation.
- + Fixed errors and warnings generated by PHP code sniffer.
- + Removed object manager from constructors.
Version 2.1.0
- + Compatible with Magento 2.3.*.
Version 2.0.2
- + Made Compatible with Varnish Cache.
- - Bugs Fixed.
Version 2.0.1
- + Log In pop up feature added.
- + Issues Fix.
Version 2.0.0
- + Buyer can ask the question to Admin on his product.
- + Anyone can respond to that question.
- + Admin will manage all the question and answer.
- + Customers can like or dislike answers.
- + Admin can also respond to that questions.
- + Email notifications to Buyer and Admin for Questions and Responses.
