Webkul Store
Facebook Chatbot for Magento 2


Facebook Chatbot For Magento 2: Facebook Chatbot is a program developed for Facebook Messenger platform. It allows businesses to do automated communication with their customers.

Chatbot can send and receive messages from the users. With the help of this extension, you can set up Facebook Chatbot for your customers. The customers will get instant replies for their questions. Add message template for salutation, not found, greeting, product search.

 Facebook Chatbot For Magento 2 Features

  • Enable or Disable Facebook Chatbot status.
  • Add content to various messages – greeting, not found, product search.
  • Add various product search keywords.
  • Show products from the store in the messenger.
  • The user can click the link to view the site, products, category.
  • The user can see product options( size, color) and all the images of the product.
  • Option to choose a price range in which user want to see products.
  • Supports Multiple language translations.
  • The source code is open for customization.

 Module Configuration

After the installation, the admin needs to set up the Chatbot module from the back-end. The admin can provide some answers and messages for the Chatbot.

  • Set status as - enable/disable
  • Enter Facebook credentials
  • Welcome greeting message content
  • Salutation message content
  • Not found message content
  • Product search message content 
  • Product search keywords
  • Option to update Greetings message

 Customer Frontend

On your Facebook page, the Chatbot will be replying to your customers. The Chatbot will be answering questions on your behalf. After starting the chat, the customers will see:

  • Welcome greeting message in chat window
  • Salutation message replied by the Chatbot
  • View top products with image, price, description
  • Redirect links to store, products, categories
  • View product search results in the chat
  • Option to choose a price range

 Show Categories

On the Facebook page, the chatbot will display all categories. The user can select any category and able to see all child categories and products of the category:

  • Available link redirects to the category on the store -
  • Option to show the child categories of the main category -
  • Option to show products of the category
  • The user can see all product of the main category and the child category.

 Show Products

User able to see all type of product. The chatbot will also display the product's options and images.

  • Display the name and the short description of the product.
  • Available link redirects to the product page on the store.
  • The user can see all options of the product ( color, size etc.)
  • User able to see option's values ( size - S,M,XL etc)
  • Option to display all images of the product.

 Facebook Chatbot for Magento 2 Support

For any query or issue please create a support ticket here http://webkul.uvdesk.com/

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Product Version
Supported Browsers
Firefox 5+Google Chrome 14+Internet Explorer 7Internet Explorer 8Internet Explorer 9Opera 11Safari 5
3 years ago
Last Updated
1 year ago
Supported Version
Magento2.0.x 2.1.x2.2.x2.3.x