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Magento Product Return RMA

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Magento Product Return RMA - Magento RMA extension is a very powerful return management tool for magento users by which buyer can create multiple RMA request with return reason and return label slip. RMA module provides advance RMA features like return label slip print and reason for return for RMA request.

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Also available for Magento 2

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Description

Details

Magento Product Return RMA -Product Return RMA module allows the admin to set up Return Merchandise Authorization in the store. The customers can create RMA request for returning the products. The admin can create shipping labels for return products including a bar-code. The user can select the return reason, print shipping label, and prefer resolution type as refund or return. The admin can manage RMA requests using different status - pending, processing, canceled, declined, solved.

Magento RMA Exchange (Add-on) - Please check out RMA Exchange (Add-on) module, which allows the customer to choose the exchange product for the RMA. The admin can define what products will be available for the RMA exchange.

Magento RMA Features

Return Merchandise Authorization for Magento.
Fully Admin handled module.
Guest Customers can generate RMA too.
Buyer and Admin can communicate at Store end.
RMA History with Filters and Pagination
Return Policy Page
Dynamic order selection with various option.
A customer can upload RMA images.
Print RMA details and shipping label easily.
A customer can also enter the consignment number and upload images after RMA generation.
Admin can set Order status for RMA.
Admin can manage RMA status as well as Reasons.
Admin and buyer both can receive notification mail.
Using Return Quantity, Admin will return RMA quantity to their store.

Magento RMA Label Print & Return Management

RMA with barcode is an essential feature of RMA slip return management. RMA label slip can be used for shipping management of the product, also RMA extension provides return management of order as well as product.

Imagine an order has multiple products and only one product is damage so Magento RMA module is quite flexible in these operations. A user can Print RMA slip which will be visible to store owner as well, this will surely smooth the RMA process.

Customer RMA Request History

Magento RMA module provides a flexible way to display the user RMA history, a user can sort the data based on columns like date, status, order id, and price. By which this extension really solve the problem of filtering a large number of RMA requests.

New RMA Request Information Form

Magento RMA Extension provides a large range of options from reasons (which will be added by admin) to search by order, date, and SKU. A user can send the damage shipment image or damage product image all these data will be visible to store owner

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Phil

Posted On - October 19, 2016

ooooush.co.uk/ (United Kingdom)

I certainly recommend this module

Module works exactly as described, the support offered by Webkul has been absolutely excellent and for the money you really can't go wrong. Everything works as it should and the module has some great additions that other for a similar price or more expensive don't offer.
I installed on Magento 1.92 without any problems.

Ben Staines

Posted On - December 5, 2014

ww.seraphine.com (United Kingdom)

Great extension

Sure a must have extension to have all the returns stored in one place. Clear for customers to fill in, and clear for shipowners to manage it. The customer gets updates which is increasing the service level. The support team is very helpful and active. Their response is very fast and interactive.

Eron Afrizal

Posted On - November 1, 2014

www.amoragift.com/ (Malaysia)

Great Extension for RMA

Came across this extension as i have requirement for rma. Webkul RMAextension suits what i was looking for quite a features to handle the entire return process. The rma front end is integrated with customer order history while in the backend you have the tab to manage the the entire rma for your customer. When customer request rma, the order history will be shown. This makes it easier to select return product from which particular order. The return item(s) can be refined further by selective item(s) or quantity. During rma request it support the features of uploading images, description and reason of return. Come with front end login page for customer / guest.
Support conversation via email for customer and admin.
Overall the features that are provided with the extension is worth it. Installation is rather straight forward without any error, conflicts or crashes on Magento 18.0.1.
Support is very good and they reply promptly when you encounter difficulties. In fact they help with some minor image url that point to non https via ftp.
I would recommend this extension for its simplicity of installation, features, price and support. When you want to buy or install a free extension, ensure that you have in a good developer hands in case something goes wrong. Webkul tech support responded and rectified very fast. Thanks & thumbs up

fin12

Posted On - October 27, 2014

excellent module

We had been looking for an RMA module but needed quite a lot of modifications and struggled to find anyone willing to do the work.
I contacted Webkul and they modified it to suit our needs. very helpful and professional developer.

richmoto

Posted On - September 19, 2014

Developer is excellent.

Strongly recommend, the developer is very active. Firstly I faced some problem after installing this extension. I wrote him an email. He promptly asked me to give him my ftp and Magento admin, then he did everything for me. Even after that he skyped me to explain the problem.
The extension itself is awesome and the developer is excellent.

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Module code is completely open that means anyone can customize the code as per his / her need , as the developer of the module we also provide customisation and development of the module please contact us for module customisation (Paid Service)

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Changelog

+ Features
- Bugs

Version 2.0.2

- Product Quantity issue

Version 2.0.1

- Date Time Format issue
+ Buyer will able to generate RMA for his/her shipped product

Version 2.0.0

- In Configurable type there was coming duplicate entry
+ RMA History with Filters and Pagination
+ Print RMA details and shipping label easily.

Version 1.0.0

+ Return Merchandise Authorization for Magento.
+ Fully Admin handled module.
+ Guest Customers can generate RMA too.
+ Buyer and Admin can communicate at Store end.
+ Return Policy Page
+ Dynamic order selection with various option.
+ Customer can upload RMA images.
+ Print RMA details and shipping label easily.
+ Customer can also enter consignment number and upload images after RMA generation.
+ Admin can set Order status for RMA.
+ Admin can manage RMA status as well as Reasons.
+ Admin and buyer both can receive notification mail.
+ Using Return Quantity, Admin will return RMA quantity to their store.