Module works exactly as described, the support offered by Webkul has been absolutely excellent and for the money you really can't go wrong. Everything works as it should and the module has some great additions that other for a similar price or more expensive don't offer.
I installed on Magento 1.92 without any problems.

Sure a must have extension to have all the returns stored in one place. Clear for customers to fill in, and clear for shipowners to manage it. The customer gets updates which is increasing the service level. The support team is very helpful and active. Their response is very fast and interactive.

Came across this extension as i have requirement for rma. Webkul RMAextension suits what i was looking for quite a features to handle the entire return process. The rma front end is integrated with customer order history while in the backend you have the tab to manage the the entire rma for your customer. When customer request rma, the order history will be shown. This makes it easier to select return product from which particular order. The return item(s) can be refined further by selective item(s) or quantity. During rma request it support the features of uploading images, description and reason of return. Come with front end login page for customer / guest.
Support conversation via email for customer and admin.
Overall the features that are provided with the extension is worth it. Installation is rather straight forward without any error, conflicts or crashes on Magento 18.0.1.
Support is very good and they reply promptly when you encounter difficulties. In fact they help with some minor image url that point to non https via ftp.
I would recommend this extension for its simplicity of installation, features, price and support. When you want to buy or install a free extension, ensure that you have in a good developer hands in case something goes wrong. Webkul tech support responded and rectified very fast. Thanks & thumbs up

We had been looking for an RMA module but needed quite a lot of modifications and struggled to find anyone willing to do the work.
I contacted Webkul and they modified it to suit our needs. very helpful and professional developer.

Strongly recommend, the developer is very active. Firstly I faced some problem after installing this extension. I wrote him an email. He promptly asked me to give him my ftp and Magento admin, then he did everything for me. Even after that he skyped me to explain the problem.
The extension itself is awesome and the developer is excellent.