USD
  • INR
  • USD
Cart
Cart 0
  • You have no items in your shopping cart.
    Cart
    Cart 0
    • You have no items in your shopping cart.
    Hire a Developer
    ×
    Contact Us!
    Send Again
    Close
    Please Login to Write Your Review
    Product Image
    Technology Partner Awards.
    Top Selling Extension Winner
    2 times in a row

    Marketplace Question Answer For Magento 2

    This is an extension that provides better communication between buyers and sellers. Buyers can ask questions about the products, and get answers from sellers.



    • Question form on the product page to let customers ask a question.

    • The buyer can ask questions about the seller’s and the admin’s products.

    • The seller can answer this question if the admin approves it.

    • The admin and seller can delete questions and answers.

    • Users can also like or dislike all the responses.

    • The extension is fully compatible with the Hyva Theme.

    • GraphQL has been implemented for the extension.

    Screenshots
    Marketplace Question Answer For Magento 2 Marketplace Question Answer For Magento 2 Marketplace Question Answer For Magento 2 Marketplace Question Answer For Magento 2 Marketplace Question Answer For Magento 2 Marketplace Question Answer For Magento 2
    Show More Hide All
    $129.00

    * Required Fields

    Add To Cart
    $129.00
    Configure and Buy
    • Description
    • Reviews
    • FAQ
    • Customers ()
    • Specifications
    • Cloud Hosting
    • Changelog

    Marketplace Question Answer For Magento 2: Marketplace Question Answer For Magento 2 is a very useful module as it provides a mode of interaction between the customer and seller/admin for clearing any doubt regarding the product. This module allows the admin to participate in clearing the doubts of the customer as well. The buyer can like or dislike all the responses.

    Important Note - This module is an add-on to the Magento 2 Marketplace module. To use this module you must have installed Webkul Magento 2 Marketplace Module first.

    Marketplace Question Answer For Magento 2

    Highlighted Features for Marketplace Question Answer For Magento 2

     Product Q/A Tab

    Provides a mode of communication between the customer and merchant/seller for clearing any doubt regarding the product.

     Email Notification

    Allows admin to set the email templates to notify admin, seller, and customer.

     Know Buyers View

    Helps the admin to get an idea about buyers' interest in products.

     Question Answer Record

    Allows customers to have a complete record of the asked questions and answers.

     Buyer's Interaction With Customers

    Interaction with the buyer helps the seller to convert the sale.

     Best Interaction Mode for Customers

    Best interaction mode for customers to clear product-related doubts.

     GraphQL Implementation

    GraphQL has been implemented for the extension.

     Compatible with Hyva Theme

    The extension is fully compatible with the Hyva Theme.

    What Use Magento 2 Marketplace Question Answer Module?

    If you want to establish reliable relations with potential customers by providing them the possibility to ask questions about any product in your seller’s store, then our Question Answer Marketplace Add-On module is an absolute way.

    This add-on is super useful when customers have any doubts or queries. They can simply ask questions to the product owner. And the sellers will respond to it.

    In case a customer query/question is already been asked by someone else then the customer will instantly get the answer to their query by just simply reading the answers made to the previous question.

    The customer can see all the answers and they can also like or dislike them as well. Further, to display a dedicated frequently asked questions section, you can also use the Magento 2 FAQ extension.

     Upgrade Store with Q/A Tab

    If you want to establish reliable relations with potential customers providing them with the possibility to ask queries/doubts about any product in your store, then this module is an absolute way. The admin can configure the module settings like -

    • Can set permission for auto-approval of the query from the customer's end so that the query will be displayed to the seller directly.
    • Can enable/disable the notification mail about the query to the seller as well as to the admin.
    • Can enable/disable the notification mail to the seller as well as to the admin on the response to the query.
    Upgrade Store with Q/A Tab

     Product Page Q/A Tab for Customers

    • Flexible Navigation - All questions will be asked directly from the product page only.
    • Separate Section - All asked questions can be viewed under the separate section “View QA” on each product page.
    • Ask a Question – The customer will have the “Ask Question” button on each product page which displays a pop-up form to ask questions.
    • Search – The customers can even search for the questions by any keyword.
    • Save Time - Questions asked by other customers will also be visible. Therefore, there will be no need to answer repeated questions over and over.
    • Like/Dislikes- The customer can like/dislike the answers made by the sellers, admin, or other users. And can even estimate the usefulness of the answers by viewing the likes and dislikes of the answers.
    • Sort - Can also sort the questions by the Most Helpful or Most Recent button.
    Product Page Q/A Tab for Customers

     Handling of Product Questions and Answers by Sellers

    • The sellers will have a separate section “Manage MPQA” to view all the questions asked for their products.
    • Under the “Manage MPQA” section the seller can view a complete question List.
    • The seller can see the question list with the product image, the subject of the question, the product name, and the date of the question submitted by the customer.
    • On clicking on the subject, the seller can view the question posted by the customer and accordingly add the answer.
    Handling of Product Question and Answer by Sellers

     Product Question Answer Handling by Admin

    • The admin will have a separate section “Manage Product Question Answer” to view all the questions asked for the marketplace products.
    • Under the “Manage Product Question Answer” section the admin can view a complete question List.
    • The admin can approve, disapprove, or delete any question from the list.
    • The admin can add a reply to the question asked for the admin’s as well as the seller’s product.
    • Can view the answers made by the sellers and can even delete their answers.
    Product Question Answer Handling by Admin

    Email Notification On Question & Response

    The admin can choose to auto or manually approve Questions to be visible on the product page and can also enable or disable email notifications. The admin can also configure the email templates to notify the admin, seller, and customer.

    • Permit or disable email notifications for the seller when the question is asked for the seller’s product.
    • Allow or disable the email notifications for the seller on the response.
    • Send email notification to the admin when the question is asked for the admin’s product.
    • Enable email notification to Admin on Response.
    Email Notification On Question & Response

     Marketplace Mobile Application for Magento 2

    After creating a major share in the world of the e-Commerce software marketplace, Webkul is all set to move into the new arenas of mobile applications and is stepping from the world of e-Commerce to m-Commerce with its new product Magento 2 Marketplace Mobile App.

    A product that is going to provide its esteemed customers with lots of features, to relish their shopping experience in a more easy and mobile way in order to provide Ubiquity, Convenience, Interactivity, Personalization, and Localization, which is just some taps and swipes away.

    • To attract the attention of the customers any time anywhere, while they are on a move with their mobiles.
    • To Open a New Avenue for increasing Sales.
    • Providing flexibility and ease of connectivity, in learning about customers.
    Marketplace Mobile Application for Magento2

    Support

    For any query or issue please create a support ticket here http://webkul.uvdesk.com/.

    You may also check our quality Magento 2 Extensions.

    Specifications

    Product Version5.0.2
    Released7 years ago
    Last UpdatedFebruary 13, 2024 (9 days ago)
    Supported VersionsMagento  2.0.x  2.1.x  2.2.x  2.3.x  2.4.x  
    Write a review

    Frequently Asked Questions

     Is auto-approval allowed by the admin for the questions/ answers?
    The admin has the leverage to auto-approve the customers’ questions and answers.
     
     Does login mandatory for the customer to Ask Questions?
    The customer has to log in before posting any question about the product.
     
     What are the features available to the admin at the backend?
    Admin can approve/disapprove the question and can view all the answers for any particular question and admin can even provide their answer.
     
     Can a customer ask multiple questions on multiple products?
    Yes, the customers can ask any number of questions on any product of the store.
     
     How does Product Question and Answer help the customer?
    Customers can simply view and ask questions related to products to reduce difficulties before buying a product.
     
     Are the customers allowed to attach files along with the question they place?
    No, customers are not allowed to attach files along with the question they place.

    Move to Cloud Today

    AWS Free tier hosting for one year by amazon web services, for more details please visit AWS Free Tier.

    GCP Free tier hosting for one year with 300 credit points by google cloud platform, for more details please visit GCP Free Tier.

    Azure free tier hosting for one year with 25+ always free services, for more details please visit Azure Free Tier.

    In our default configuration we will provide tremendous configuration for your eCommerce Website which is fast to load and response.

    Default Configuration Details of Server

    • 1 GB RAM
    • 1 Core Processor
    • 30 GB Hard Disk
    • DB with 1 GB RAM and 1 Core Processor

    * Server Configuration may vary as per application requirements.

    Want to know more how exactly we are going to power up your eCommerce Website with Cloud to fasten up your store. Please visit the Cloudkul Services.

    Get Started with Cloud
    • + Features
    • - Bugs
    Version 5.0.2
    • - Bug fixes.
    • + Compatible with Magento 2.4.6
    • + Compatible with PHP 8.2
    Version 5.0.1
    • - Bug fixes.
    • + Added GRAPHQL API.
    • + Compatible with Magento 2.4.x
    • + Compatible with PHP 8.1
    • + Compatible with Marketplace 5.0.x
    • + Compatible with Magento 2.4.x.
    Version 5.0.0
    • + Compatible with Magento 2.4.x.
    Version 4.0.1
    • - Bug fixes.
    • + Added GRAPHQL API.
    • + Compatible with magento 2.4.x
    • + Compatible with PHP 8.1
    • + Compatible with marketplace 4.0.x
    • + Compatible with Magento 2.4.x and PHP 8.1.
    Version 4.0.0
    • + Compatible with Magento 2.4.x Enterprise Edition.
    Version 3.0.0
    • + Compatible with Marketplace 3.0.*.
    Version 2.2.0
    • + Compatible with Marketplace 2.3.*
    • - Issue fixed buyer name show on the frontend.
    • - Issue fixed for image size
    Version 2.1.0
    • + Compatible with Magento 2.3.*.
    Version 2.0.4
    • + Made compatible with Varnish Cache.
    • - Bug fixes.
    Version 2.0.3
    • + Made compatible with Marketplace 2.1.* and Magento 2.2*.
    • + Search, Most Recent, Most Helpful filter.
    • + Customer Login pop up added.
    • + Bug fixes.
    Version 2.0.2
    • + Made compatible with Marketplace Seller Group.
    Version 2.0.1
    • + Compatible with Magento version 2.1.*
    Version 2.0.0
    • + Buyer can ask the question to seller on his product.
    • + Anyone can respond to that question.
    • + Admin will manage all the question and answer.
    • + Customers can like or dislike answers.
    • + Admin can also respond to that questions.
    • + Email notifications to Seller, Buyer and Admin for Questions and Responses.