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      1.4.0.1
      OpenCart, 3.x.x.x

      OpenCart Product Exchange

      OpenCart Product Exchange: The customers can create a product exchange request for replacing the ordered product within the OpenCart webstore. The admin can set the number of days up to which a customer can request for a product exchange, select the exchange reasons, set up the payment and shipping methods for the exchange.

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      OpenCart Product Exchange OpenCart Product Exchange OpenCart Product Exchange OpenCart Product Exchange OpenCart Product Exchange OpenCart Product Exchange OpenCart Product Exchange OpenCart Product Exchange OpenCart Product Exchange OpenCart Product Exchange OpenCart Product Exchange
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      • Description
      • Reviews
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      • Customers ()
      • Specifications
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      • Changelog

      OpenCart Product Exchange: Having the products exchanged has always been a tough job. But using this extension, the customers can easily set up an exchange request, and the admin can efficiently work on the product exchange after that.

      Now, the opencart webstore customers/guest users will be able to generate the product exchange for the products that they already have purchased from the store. Also, the admin will be able to add product exchange on behalf of the customers. A separate order id manages the return exchange.

      Highlighted Features

       Create Exchange Request

      Customers can request a product exchange. Both the registered user or a guest user can ask for the product exchange.

       Select Exchange Reasons

      The admin will select the reasons for product exchange that will be available to the customers for selection.

       Exchange on Order Status

      The admin can set the order status on which the exchange button gets visible to the customers.

       Place Exchange Request for Customers

      The admin can place the exchange request on behalf of the customers from the admin backend.

       Upload Multiple Images

      The customer can attach multiple replace product images for the reference through their panel.

       Set Image Format and Number

      The admin can set the maximum number for upload image and extension which allowed to be uploaded.

      Product Exchange Options for Admin

      After the successful installation of the extension, the admin will configure the module for use. Here, the admin will be able to -

      • Set the status as Enabled to enable the extension.
      • Set the number of days after order place within which the product can be exchanged.
      • Set the Order status on which the exchange button will be visible to the customer.
      • Select the exchange reasons to make available to the customers.
      • Set the exchange reason sequence.
      • Set the terms and conditions.
      • Select the exchange payment method and shipping method for the product exchange.
      Product Exchange Options for Admin

      Exchange Request by Customer

      The customers can easily go for a product exchange request. An exchange button is visible to the customers for the orders that they have placed. But the button gets activated only after the order status equals to the selected order status in the module configuration.

      Also, the exchange button is gone if the set days for exchange have passed or if the customer has already generated an exchange request for the order.

      • The customer will have the exchange button visible after the order equals the selected order status in the configuration settings.
      • The customer will select the reason for exchange, select if a product is opened, and enter the details.
      • This creates an exchange request for the ordered product.
       Exchange Request by Customer

      Exchange Process

      To complete the exchange process, the admin will navigate to the Orders section. Here, the admin will complete the order that got created here after the exchange request got generated by the customer.

      • The customer will place the exchange request first.
      • This generates another order.
      • The second order generated is completed by the admin
      • After that, the customer can check the completed exchange order
       Exchange Process

      Guest Product Exchange

      The guest customers can also go for the product exchange. The guest user will find a link in the website footer for placing the exchange request.

      • Tap the guest product exchange link.
      • Enter the order id
      • Enter the guest email address
      • Tap the get order details button
      • Order details are fetched and the guest can see an exchange button.
      • Tap the button to generate an exchange request.
       Guest Product Exchange

       Complete Features List

      • Enable/disable the module
      • The admin can set the number of days
      • The admin can select exchange on order status
      • Set exchange reason sequence
      • The admin can set and select multiple exchange reasons
      • Select and display terms & conditions
      • Select the exchange shipment and payment method
      • Separate order ID is created for the exchanged product
      • The admin can also create an exchange request from the backend
      • View and filter product exchange list
      • Notify customers via email
      • Customers can upload an exchange product image from the customer panel.
      • The admin can enable/disable upload image option for customers.
      • The admin can set the maximum image number to upload for exchange requests.
      • Select the exchange product option. eg- size, color.
      • The admin can also set an image extension which required to upload.
      • The admin can see the uploaded Image at the product exchange order page.

       Support

      For any query or issue, please create a support ticket here http://webkul.uvdesk.com/

      Rating 5.0
      based on 1 reviews

      Recent Reviews

      Write a review

      Good products and very supportive team

      Posted On - January 16, 2020

      Good and very supportive team
      Support is outstanding

       Frequently Asked Questions

       What is the purpose of OpenCart Product Exchange extension?
      Using this extension, the customer will be able to create a product exchange request for exchanging the ordered product within the OpenCart webstore.
       
       Does this module allow the guest customers to place an exchange request?
      Yes, this extension allows both the guest and registered customer to place an exchange request.
       
       Can the admin place the exchange request on behalf of the customers?
      Yes, the admin will be able to request a product exchange on behalf of the customers.
       
       Can the admin set the number of days within which the customer can make an exchange request?
      Yes, the admin can set the number of days within which the customer can make an exchange request.
       
       Can the admin reorder the exchange reason sequence?
      Yes, the admin can reorder the elements within the exchange reason sequence as required.

      Move to Cloud Today

      AWS Free tier hosting for one year by amazon web services, for more details please visit AWS Free Tier.

      GCP Free tier hosting for one year with 300 credit points by google cloud platform, for more details please visit GCP Free Tier.

      In our default configuration we will provide tremendous configuration for your eCommerce Website which is fast to load and response.

      Default Configuration Details of Server

      • 1 GB RAM
      • 1 Core Processor
      • 30 GB Hard Disk
      • DB with 1 GB RAM and 1 Core Processor

      * Server Configuration may vary as per application requirements.

      Want to know more how exactly we are going to power up your eCommerce Website with Cloud to fasten up your store. Please visit the Cloudkul Services.

      Get Started with Cloud

      Module code is completely open that means anyone can customize the code as per his / her need , as the developer of the module we also provide customisation and development of the module please contact us for module customisation Paid Service

      Request Customization

      • + Features
      • - Bugs
      Version 1.4.0.1
      • * Fixed issue on guest exchange for v3.x
      Version 1.4.0.0
      • + Added product image upload feature in versions 3.x.x, 2.0.x and 2.2.x
      Version 1.3.0.0
      • + Added product image upload feature in Version 2.3
      Version 1.2.0.7
      • * Resolved the option(unchecked) issue on exchange product time in 3.x.x.x version.
      Version 1.2.0.6
      • * Fixed git issues
      Version 1.2.0.5
      • * Fixed git issues
      Version 1.2.0.4
      • * Fixed git issues
      Version 1.2.0.3
      • * Fixed git issues #51 to #57
      Version 1.2.0.2
      • * Fixed git issue #50
      Version 1.2.0.1
      • * Updated important links
      Version 1.2.0.0
      • + Update module in all versions
      Version 1.1.0.5
      • * Changed changelog version
      • * Git issue fixed 42
      Version 1.1.0.4
      • * Git issue fixed 39
      Version 1.1.0.3
      • * Git issue fixed 43, 44, 47, 48
      Version 1.1.0.2
      • * Fixed all issues
      Version 1.1.0.1
      • * Fixed issues
      Version 1.1.0.0
      • + Guest and Customer both can have exchange request
      • + Exchange request history with for customer only
      • + Exchange request view with products for customer only
      • + Products can be selected with quantity and options
      • + Add product exchange from admin and catalog both end
      • + When Customer add exchange a new order is being generated at the front end for the customer using exchange product
      • + Admin decide for a number of days exchange can be made
      Version 1.0.0.0
      • * Redirect when return not found
      • * Git issues fix 37
      • * Git issues fixed 33 and terms and conditions check at the front end
      • * Git issues fixed #35, #36
      • * Git issues fixed #35
      • * Git issues fixed #34
      • * Git issues fixed #26 to #33
      • * Git issues fixed #15 to #25
      • * Git issues fixed #19
      • * Git issues fixed #15, #16, #17, #18, #20, #21
      • * Fixed small issue
      • * Git issue solved #8 to #14
      • * Git issue solved #7
      • * Git issue solved #1, #2, #3, #4, #5
      • * Remove unwanted code