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- Description
- Reviews
- FAQ
- Customers ()
- Specifications
- Cloud Hosting
- Changelog
CS-Cart Product Review Request helps store owners send review emails after purchase. It uses order status and sets timing to ask customers for feedback on items they have bought. Admin can choose when emails go out and which orders to include. This keeps requests limited to valid completed or delivered orders only.
Customers get an email with a direct review link. They can share feedback on products without extra steps, which makes the process quick. Admin can also send or resend emails when needed. This is useful when a customer misses the first email or needs a reminder.
Email content can be edited from the admin panel. A test email option helps check the layout and message before sending it to users. RMA support is included for return and replacement cases. Admin can manage product issues and review follow-ups together in one flow.
Apart from this, if you want to trigger review emails after delivery, you can use CS-Cart Delivery Confirmation Request for order confirmation and follow-up flow.
Note- To fully function this app RMA request addon is also needed to be installed.
Highlighted Features of Product Review Request
Request mail
The admin can share the separate request mail to the users to their orders.
Review Request Logs
The admin can check all requested review orders in the orders section.
Mail from order’s page
The admin can send the review request mail from the order’s view page.
RMA settings
The admin can configure the RMA status for the review requests.
Why do we need CS-Cart Product Review Request add-on?
CS-Cart does not send review reminder emails by default. Customers often forget to leave product reviews after purchase. Without follow up reminders, many completed orders remain without ratings or feedback. This affects product trust and reduces buying confidence for future customers.
Manual review follow-up takes time and becomes difficult to manage for stores with large order volumes. There is also no default tracking system for review requests. CS-Cart Product Review Request solves this by automating review reminder emails based on selected order statuses and timing conditions.
Admins can also manually send or resend review requests whenever required, which gives better flexibility for customer follow up. This module helps maintain a steady review collection process using practical store workflows.
Additionally, you can also extend review features using CS-Cart Extended Comments And Reviews to manage ratings and customer feedback in a better way.
Use Cases
CS-Cart Product Review Request supports practical store workflows where customer feedback collection is important after order completion.
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Post-Delivery Review Collection
Send product review requests after delivery to collect customer feedback.
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High Value Order Follow up
Send review requests for high value orders to collect detailed feedback.
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Multi-Product Order Reviews
Send separate product review links for each item in an order.
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Missed Review Reminders
Resend review reminder emails to users who did not respond earlier.
Product Review Request
Configure and manage product review request emails directly from the CS-Cart admin panel. Admin can share review emails from order history and resend review requests for selected customers or orders whenever needed.
- Share emails from the order history
- Resend mails for selected orders
- Send review links to customers
- Works for order-based follow-up
Request Mail Settings
Manage all review request mail settings from the backend panel. Admin can configure delay time, select order status, and control when review request emails should be sent based on store workflow.
- Set delay time for review mails
- Select order status for trigger
- Configure RMA status settings
- Manage review request timing
Review Mail Template Settings
Customize review mail templates from the admin panel with flexible configuration options. Admin can edit mail content, send test mails, and choose different review mail formats.
- Edit review mail template text
- Send test mail from backend
- Select order or product format
- Configure review mail layout
CS-Cart Product Review Request -
For any query or issue please create a support ticket here http://webkul.com/ticket
You may also check our other top-quality CS-Cart Modules.
Specifications
Product Version1.5
Released10 years ago
CategoryCS-Cart, Customer Experience,
Last UpdatedMay 14, 2026 (5 days ago)
License Single application
Supported Versions4.17.x CS-Cart 4.16.x 4.18.x CS-Cart Multivendor 4.16.x 4.17.x 4.18.x
Recent Reviews
Write a reviewGreat Addon!!!
Posted On -
February 21, 2017
This is a great addon which is useful for encouraging feedback after the customer gets the goods. I needed some support in integrating into my site, and the people the assisted me were more than helpful and patient in dealing with my issues.
Frequently Asked Questions
How are review emails triggered in the store?
Emails are sent after a set order status and delay. Admin selects both, so only valid orders send review emails at the right time.
Can I resend a review request if a user misses it?
You can resend emails from logs or the order page. This helps reach users who missed the first mail and get more feedback.
Is manual sending of review emails supported?
Admin can send emails anytime for any order. This helps with quick follow-up when a user misses the first mail.
How can I change the email content for requests?
You can edit email content from the admin settings. It is easy to update text and keep the message clear.
Can review links be sent for multiple products in one order?
Emails can include links for all items in one order. Each item has its own link, so users can rate them with ease.
What if a customer does not respond to the first email?
Admin can resend the email from the panel. This helps remind users and get more responses.
Is RMA required for using this module?
RMA is needed only for the return and replace flow. Review emails still work without it.
Where can I view all sent review requests?
All emails are stored in logs. Admin can view details and resend emails from the panel.
Move to Cloud Today
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In our default configuration we will provide tremendous configuration for your eCommerce Website which is fast to load and response.
Default Configuration Details of Server
- 1 GB RAM
- 1 Core Processor
- 30 GB Hard Disk
- DB with 1 GB RAM and 1 Core Processor
* Server Configuration may vary as per application requirements.
Want to know more how exactly we are going to power up your eCommerce Website with Cloud to fasten up your store. Please visit the Cloudkul Services.
Get Started with Cloud- - Feature Add (+)
- - Feature remove (-)
- - Bug Fixed (!)
- - Modification (*)
Version 1.5
- + Cron job added for email notifications.
Version 1.4
- * Made compatible with version 4.16.x
Version 1.3
- + Immediate review request mail can be generated at the admin end only when the order status gets updated and the Request To Review checkbox is checked.
Version 1.2
- + Admin can set a time frame.
- + Admin can set mail template format.
- + Admin can't set mail type that is order base or product base.
Version 1.1
- + For product review request comments and review addon should be installed and active.
- + Admin can set order status.
- + Admin can set RMA status and RMA action only when the RMA addon is installed and active.
Version 1.0
- + Admin can view the orders for which review request has been sent.
- + Admin can resend the review request mail to the customer for each order.
- + Admin can send the review request mail to the customer for any status of order and RMA.
