Magento Chat System - Live chat module for your magento store .Using chat module buyer can communicate with admin in real time . Magento live chat system between admin and customer is one and only chat system in magento community which is not based on any API or any subscription plan , so all the data and chat will be stored in your server and the source code of this chat system is open so anyone can customise it as well as per their need unlike any third party API widget
Magento Live Chat Module Features
- Ajax driven real time chat support system
- Sound support for new message
- All chat saves in magento .
- Admin can filter the chat as per his ease
- available option
- Buddy List
- flat design and easy to use both for customer and admin
- easily customisable skin and template
- chat window size can be increased and decreased .
- Support Agent / Chat Agent for the real-time helpdesk .
- Email Transcript or Email chat history to user (conversation history) .
- Report Manager about the chat agent .
- Chat Agent Rating and feedback management .
Modern Flat Design Chat Panel
Magento chat extension follows the very modern flat design pattern to increase more UI experience for the users / customers . Users dont need to jump / switch in to any other window / page for signup or login . Using the same chat pannel users can login and signup .After the login system will automatically assign the chat agent to communicate with user
Chat Setting - Front-end User Panel
Magento Chat extension allows various front end options for customers / buyers / users which are super useful
- Email Transcript
- Report to Manager
- End chat
- Sound On / OFF
Use Case of the magento chat module - There are plenty of magento chat module available in the marketplace and most of the modules are using either third part apis or some subscription based services . so customer need to pay every month or based in user .
Webkul chat module is dedicated magento module and will server from your store only that means you don’t need to pay any subscription fee or load any third party java script library which will slows your store page load time , also the data will be saved in your server unlike the other chat plugins .
Please Login to Write Your Review
- Great extension and supportReview by ApokAnno
Thank you WebKul! (Posted on 9/16/14)
- I was looking fReview by Bernard Bachmann
I also got an Problem and got an Reply in around an hour.
Five Stars from me! (Posted on 9/8/14)