Magento Chat System -Magento Chat System module establishes a direct communication between admin and customer. The customer can initiate the chat with admin regarding their query or doubt. The customer and admin can chat with each other very conveniently. Admin can assign support people for the communication with customers. The customer can also provide feedback to the agent and also download the pdf of conversation.
Magento Live Chat System Features :
- The customer can communicate with admin very easily.
- Admin can assign support people for the chat with customers.
- Everything is based on ajax.
- The customer can give rate and post comment to the agent.
- The customer can download the pdf of conversation.
- If agent doesn’t work properly, customer can report to the manager.
- The customer can end the chat after satisfaction.
Modern Flat Design Chat Panel
Magento chat extension follows the very modern flat design pattern to increase more UI experience for the users / customers . Users dont need to jump / switch in to any other window / page for signup or login . Using the same chat pannel users can login and signup .After the login system will automatically assign the chat agent to communicate with user
Chat Setting - Front-end User Panel
Magento Chat extension allows various front end options for customers / buyers / users which are super useful
- Email Transcript
- Report to Manager
- End chat
- Sound On / OFF
Magento Chat System Use Case :
There are plenty of magento chat module available in the marketplace and most of the modules are using either third part apis or some subscription based services . so customer need to pay every month or based in user .
Webkul chat module is dedicated magento module and will server from your store only that means you don’t need to pay any subscription fee or load any third party java script library which will slows your store page load time , also the data will be saved in your server unlike the other chat plugins .
Magento Chat System Support :
For any query or issue please create a support ticket here http://webkul.com/ticket
Please Login to Write Your Review
- Great extension and supportReview by ApokAnno
Thank you WebKul! (Posted on 9/16/14)
- I was looking fReview by Bernard Bachmann
I also got an Problem and got an Reply in around an hour.
Five Stars from me! (Posted on 9/8/14)