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Magento 2 RMA System Marketplace Add-on

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Marketplace RMA System for Magento 2 : Marketplace RMA System for Magento2 extension is a brilliant module and super useful for product return and order return between buyer and seller. Marketplace RMA System for Magento2 module provides the buyers to create RMA request for sellers / vendors product and Complete RMA management.

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Marketplace RMA System for Magento 2 -Marketplace RMA System for Magento2 extension is a brilliant module and super useful for product return and order return between buyer and seller. Marketplace RMA System for Magento2 module provides the buyers to create RMA request for sellers / vendors product and Complete RMA management.

This module is an add-on of Magento2 Marketplace Module. To use this module you must have installed first webkul Magento2 Marketplace Module.

Marketplace RMA System for Magento 2 Features -

  • Return merchandise authorization for Magento2 Marketplace.
  • Buyer, Seller and Admin communication for requested RMA.
  • Buyer can generate RMA for Refund/Replace.
  • Seller can do Full or Partial refund.
  • Allow seller to do offline refund.
  • RMA history for seller and buyer with pagination.
  • Dynamic selection of items for an order for making RMA request.

 Requesting An RMA -

The buyer can request for RMA, if the product does not meet their (buyer) expectation. The Buyer will have an option for selecting the order for which they need RMA. Buyer will select the reason behind the RMA, upload images of the received product, select the “Order Status” and can write additional information as well.

The buyer can view their RMA list under the tab “RMA”. When the buyer will be satisfied with the seller's action (refund or exchange), then the buyer can close that particular RMA.

  • Buyer can request for new RMA.
  • Buyer can send the message to the seller.
  • Buyer can close the RMA, if satisfied.
  • Buyer can upload multiple images of the received product.
Requesting An RMA
Requesting for RMA

 RMA Seller Management -

The seller can view all the RMA under the “All RMA” tab. Here seller can view the complete information regarding RMA and can change the “RMA Status” accordingly. Seller can also send message to the buyer.

  • Seller can view the RMA and change the status of RMA.
  • Seller can message buyer regarding their RMA.
Seller Management

 RMA Admin Management -

Admin from the back-end can add reason for RMA under “RMA Reasons”. These reasons will be displayed on front end while creating a RMA request. Admin can view all the RMA under the “All RMA” tab. It allows the admin to enter a number of days under option "Default Allowed Days" to create RMA by customer from the day of product purchase. And if that period exceeds then customer will not be allowed to create RMA.

  • Admin can add “RMA reason”.
  • Admin can view order information, product detail and conversation related to RMA.
  • Admin can enter “Default Allowed Days” to create RMA by buyer.
Admin Management
Admin Management RMA

 Easy To Refund (Full Or Partial) Or Replace -

At the time of creating RMA, customer can select RMA resolution as Refund or Replace. After creating the RMA, customer can see the status of the RMA and can message the seller to get any possible solution. Refund can be done by Full or Partial both using online (online refund option will be available only if the payment of the order has done online) or offline methods.

  • Buyer can generate RMA for Refund/Replace.
  • Seller can do Full or Partial refund.
Easy To Refund

 Marketplace RMA System for Magento2 Support -

For any query or issue please create a support ticket here http://webkul.uvdesk.com/

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AWS Free tier hosting for one year by amazon web services, for more details please visit AWS Free Tier.
In our default configuration we will provide tremendous configuration for your eCommerce Website which is fast to load and response.
Default Configuration Details of Server -
  • 1 GB RAM
  • Interactive Banners
  • 1 Core Processor
  • 30 GB Hard Disk
  • RDS or DB with 1 GB RAM
Want to know more how exactly we are going to power up your eCommerce Website with Cloud to fasten up your store. Please visit the Cloudkul Services.

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Module code is completely open that means anyone can customize the code as per his / her need , as the developer of the module we also provide customisation and development of the module please contact us for module customisation (Paid Service)
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