Odoo Marketplace Q&A & FAQ -Odoo Marketplace Q&A & FAQ is a very useful module as it provides a mode of interaction between the customer and seller/admin for clearing any doubt regarding the product.This module helps the user to have an FAQ and Q&A feature to his marketplace which helps Customer to ask the question for the seller’s product. Hence improves the online customer services. With the help of FAQs, you can describe the features and benefits of his Marketplace. Also, the Q&A will help the buyers to find the relevant answer for their queries.
Odoo Marketplace Q&A & FAQ Features -
- Customer can ask the question for the seller's and admin's product.
- He/she can ask the question about the seller and his/her shop.
- Seller can respond on that question.
- He/she can search questions and also answer questions.
- Product related queries can be posted in the form of FAQ on the product page.
- Seller can manage their product faqs easily.
- Customers can refer to those faqs before making the purchase.
- Marketplace related queries can be posted in the form of FAQ on sale page.
- Admin can manage marketplace faqs easily.
- Mail to admin/seller when a question is put up.
- Mail to the customer when his/her question is answered.
- Login required to place question, answer questions,vote questions.
- Fully Ajax based no page reload.
- Google reCAPTCHA verification is included.
Odoo Marketplace Q&A & FAQ Support -
For any query or issue please create a support ticket here http://webkul.uvdesk.com