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Facebook Messenger Chat for Magento 2

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Facebook Messenger Chat for Magento 2: Using the extension, the admin of the Magento 2 webstore will be able to integrate Facebook messenger within his webstore thus allowing the customers to chat with the admin at any time. After configuring the extension, the Facebook Messenger widget will be visible at the webstore frontend.

$89.00

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Description

Details

Facebook Messenger Chat for Magento 2: With the integration of Facebook Messenger within your Magento 2 webstore, you will see that the communication in your online business is enhanced remarkably. The customers can interact with your business at any time with the same personalized experience they get within the messenger.

The customers can easily login to the messenger by making a few taps and then send the respective message to the concerned store owner. This extension is surely helpful for the store owners as they will be able to provide a timely response to their customers and thus maintain a healthy relationship.

Highlighted Features

 Real-Time Notifications

The customers will receive real-time responses for their asked queries from the store owner.

 Easy Integration

With a few configuration settings easily integrate the Facebook messenger within your web store.

 Build Relationship With Customers

Respond to assist your customers in a timely manner thus building a healthy relationship with customers.

 Seamless Chat Support

Conveniently provide support to your customers. Respond to the queries and services that you offer to ensure that customers are fully satisfied.

Module Configuration Settings

After the successful installation of the extension, the admin can easily configure the module settings from the admin backend. To do so, the admin will navigate to the module configuration settings and -

  • Enable/disable the extension for use
  • Integrate any Facebook page by entering its Page ID
  • Enter the Logged in greetings for the customers
  • Enter the Logged out greetings for the customers
  • Select the theme color for the messenger
 Facebook Page & Chat plugin Configuration

Facebook Page & Chat plugin Configuration

Initially, the admin has to configure the Facebook page and the chat plugin. After that, the admin needs to add the Magento 2 store to his Facebook page. Apart from that, the admin will also have to add the chat plugin for the customers.

  • Enter the website addresses/domain where to use the chat messenger
  • Add multiple domains as required or needed
  • Add the chat plugin so that it gets visible at the webstore frontend
  • For chat plugin select when can people expect a response
  • Change the appearance color of the messenger icon
 Facebook Page & Chat plugin Configuration

Customer Chat Box

This extension allows the customer to log in to the Facebook messenger and chat with the admin of the store. Using this extension, the customers can easily ask their queries for the store owners products. The chat messenger will be visible at the store frontend.

  • Notify customer with a message to log in to start a conversation
  • After login, the customer can chat with the admin
  • Share requirements along with the images, emoji, and send likes as well
  • Conversation mute option available for the customers
  • Via messenger navigates to the admin’s Facebook page.
 Customer Chat Box

 Complete Features List

  • Allow admin to enable or disable facebook messenger chat which will be shown in frontend
  • Allow admin to set the theme of facebook messenger chat
  • Allow admin to set logged in greeting message of facebook messenger chat
  • Allow admin to set logged out greeting message of facebook messenger chat

 Support

For any issue related to this module, please create a support ticket here at - https://webkul.uvdesk.com/en/customer/create-ticket/ or send an email to support@webkul.com

Reviews

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FAQ

FAQS

 Frequently Asked Questions

 How can we integrate Facebook Messenger within the Magento 2 Store?
Using the Magento 2 Facebook Messenger chat extension, you can easily integrate the Facebook messenger on your web store.
 
 Can the customers mute/unmute the messages?
Yes, the customers can easily mute/unmute the conversational messages over the Facebook messenger.
 
 How can a customer start a conversation at your store?
To start a conversation, log in on the chat messenger using your Facebook credentials, and you are ready to start a conversation.
 
 Can we send images along the chat messages?
Yes, using the chat messenger you can attach images, emoji, and send likes as well.
 
 Does it allow the admin to have multiple customer chat conversations at a time?
Yes, the admin can easily chat with multiple customers at a time just like the regular Facebook messenger.

Cloud

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AWS Free tier hosting for one year by amazon web services, for more details please visit AWS Free Tier.
GCP Free tier hosting for one year with 300 credit points by google cloud platform, for more details please visit GCP Free Tier.
In our default configuration we will provide tremendous configuration for your eCommerce Website which is fast to load and response.
Default Configuration Details of Server -
  • 1 GB RAM
  • 1 Core Processor
  • 30 GB Hard Disk
  • DB with 1 GB RAM and 1 Core Processor
(Server Configuration may vary as per application requirements.)
Want to know more how exactly we are going to power up your eCommerce Website with Cloud to fasten up your store. Please visit the Cloudkul Services.

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Customization

Module code is completely open that means anyone can customize the code as per his / her need , as the developer of the module we also provide customisation and development of the module please contact us for module customisation (Paid Service)
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Changelog

  • + Features
  • - Bugs
Version 2.1.0
  • + Compatible with Magento 2.3.x
Version 2.0.0
  • + Allow admin to enable or disable facebook messenger chat which will be shown in frontend
  • + Allow admin to set theme of facebook messenger chat
  • + Allow admin to set logged in greeting message of facebook messenger chat
  • + Allow admin to set logged out greeting message of facebook messenger chat