WooCommerce & POS Loyalty Management

Retail loyalty programs are essential for customers who make frequent purchases. So the integration of the loyalty program is much important for an eCommerce business. Customer loyalty pays off in the long run.

• The WooCommerce and POS loyalty Management Module can be used for both the POS store and the WooCommerce store.
• The customer is no longer bonded to purchase the products from the website only to get the loyalty points.
• The POS agent can check the loyalty points of every registered customer.
• The customer can avail or gain the loyalty points on the POS store as well.

If the business owners have a habit of recording their loyalty transaction record, then it is very beneficial for their business. It helps to track the behavior of the customer on the website. So that the admin can take the action accordingly.

• The admin will get to know how often the same customer makes the purchase on the store and how they are taking advantage of the loyalty points.
• In the transaction record, the admin can check every customer's current loyalty points in their account.
• The admin can also perform the manual transaction (credit/debit) for the loyalty points for the customers.

The admin has the advantage to add multiple loyalty rules for their customers. The loyal points are applicable for both the WooCommerce website customers as well as the POS store customers.

• The admin can leverage the customers to either redeem the full loyalty points or to redeem partial loyalty points on the purchase.
• The rules can be created by the admin for valid dates as well.
• The admin can decide whether to create the rule based on the cart total or the product categories.
• The admin has the leverage to decide how much points they want to give to their customers on what amount of purchase.

Even though generating new sales will always be part of the business, but at the same time, it’s equally important to pay attention to the existing customers. And the customer loyalty points will help to do the same. It’s also known as a tool for marketing efforts with additional customer insight, which increases relevance.

• The loyalty programs are designed to keep customers coming back or prevent them from leaving.
• The record of the loyalty points is maintained under every customer's account.
• The loyalty points encourage the customers to more often repeat purchases and track customer spending habits.

Loyalty Program integration with the POS system allows the store owner to evaluate the effectiveness of the loyalty program itself. The store owner will get to know the customer's participation in the loyalty points offers.

• It helps to track the behavior of the customer on the POS as they are responding positively to the loyalty program or not.
• The POS agent can go through the customer's loyalty points data from the POS system.
• The POS agent can apply the loyalty points of the customer on their purchase.

The store owner can create advanced rules for customer loyalty points.

• Add a rule with name, points label, maximum redeem value, max redeem type, max & min redeem points, and start & end date.
• Create a rule for points calculation.
• Select advance rule type based on cart total, product categories, and products.
• Add rule data as per the selected type.
• If the cart rule is selected, add cart range, awarded points, and loyalty points.
• When the product is selected, add the product from the list.
• When a product category is selected then add the product categories from the list accordingly the advanced rule will apply.

When the customer purchases any product the advance rule will apply as per the admin settings.

• The advance rule will apply to the cart when the cart total rule type is selected.
• The rule will apply to both WooCommerce and POS.
• If the rule applies to the product then the customer will get the loyalty point only for that product purchase.
• If the rule applies to Product Categories then the customer will get the loyalty point only for that Product Category.
• The customer can redeem their loyalty point while gaining a new one.