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Product RMA for WordPress WooCommerce

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Product RMA: WordPress WooCommerce Product RMA (Return Merchandise Authorization) allows you to organize a system for customers to request a return without any efforts. With the help of this module, the customer can return the products, have them replaced or refunded within the admin specified time limit.

$49.00
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Description

Details

Product RMA: WordPress WooCommerce Product RMA (Return Merchandise Authorization) allows you to organize a system for customers to request a return without any efforts. With the help of this module, the customer can return the products, have them replaced or refunded within the admin specified time limit.

Wanna know more how Return Merchandise Authorization works? Check out the Case Study

 Features -

  • Using Product RMA the customer can return a product.
  • Admin can manage RMA status as well as reasons.
  • Buyer and the admin can communicate at store end.
  • Dynamic order selection with various options.
  • RMA history with filters and pagination
  • Admin can manage the return policy.
  • The customer can upload images while requesting RMA.
  • Email notification of RMA for the admin and the customer as well.
  • Print RMA details and shipping label easily.
  • Admin can set order status for RMA.
  • Introduced guest RMA feature.
  • Introduced per product RMA time management.
  • Provide shipping label upload option on Manage RMA page itself.
  • Introduced mail notification for conversation.
  • Introduced multi-language feature, added .pot file for translation.

 Admin Management

The admin can manage the RMA's from his panel and can configure the RMA accordingly. The admin can set the status of the RMA as enabled so that the customer can request an RMA to cancel/return/refund the product.

  • Can set the RMA time for customers to generate an RMA
  • Can set the status of RMA for which a customer can generate an RMA
  • Can set the return address for the products
  • Can add shipping labels to be used while processing an RMA
  • Can add/edit/delete RMA reasons
  • Can manage the RMA's
 Admin Management

 Customer Management

The customer can request an RMA to cancel/return/refund a product and can select the RMA reason to generate an RMA. The customer can manage the requested RMA under RMA option.

  • Can request an RMA
  • Can select the resolution type for an RMA
  • Can attach an image to the RMA
  • Can manage the requested RMA
  • Can message the admin on an RMA
  • Can download the shipping label to return the product
  • Can request an RMA as a guest
 Customer Management

 RMA Management

The admin can manage the RMA requested by the customer and can change the status of the RMA accordingly. If the customer wants to return a product then the admin can add new shipping label for the customer to return the product.

  • Admin can approve/decline the RMA request
  • Admin can reply with a message to the customer on the RMA
  • Admin can add new shipping label for an RMA
 RMA Management

 Support -

For any query or issue please create a support ticket here http://webkul.uvdesk.com/

Reviews

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5.0
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W
wijtec
Posted On - July 12, 2018
(Netherlands)
Customer Support
My problem was well documented but even so the support team helped very friendly. They even changed some CSS code so the plugin worked well with my theme.

FAQ

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Cloud

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AWS Free tier hosting for one year by amazon web services, for more details please visit AWS Free Tier.
In our default configuration we will provide tremendous configuration for your eCommerce Website which is fast to load and response.
Default Configuration Details of Server -
  • 1 GB RAM
  • Interactive Banners
  • 1 Core Processor
  • 30 GB Hard Disk
  • RDS or DB with 1 GB RAM
Want to know more how exactly we are going to power up your eCommerce Website with Cloud to fasten up your store. Please visit the Cloudkul Services.

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Customization

Module code is completely open that means anyone can customize the code as per his / her need , as the developer of the module we also provide customisation and development of the module please contact us for module customisation (Paid Service)
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