Magento 2 Marketplace Order Tracker extension allows the admin to create and manage order status, and vendors can communicate with the admin for the order status and related changes.
- Create new order status.
- The admin can set the visibility of the order status for vendors and customers.
- Vendors can communicate with the admin over orders.
- Customers can view the order status.
- Track the status of the Individual product in the order.
- This extension is fully compatible with the Hyva theme.
- Description
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- FAQ
- Customers ()
- Specifications
- Cloud Hosting
- Changelog
Magento 2 Marketplace Order Tracker extension allows the admin to create custom order statuses that can be used by the admin as well as by vendors. The admin can set the visibility of the created custom order status for the customers and vendors.
Using this module the vendors can communicate with the admin over any ordered product for any related query. This will help the customers to know the current status of the order placed.
Note -This is an add-on to Magento 2 Multi-Vendor Marketplace, so you need to install Marketplace modules.

Highlighted Features of Magento 2 Marketplace Order Tracker
Order Creation
The admin can create new orders from the admin panel and assign them to the sellers.
Order Tracking Status
The admin, vendor, and buyer can check the order status of any particular order.
Communication Option
The vendor and admin can communicate with their respective panel regarding any particular order.
Order Status Visibility
The admin can restrict the order status visibility for the sellers.
Separate Status Name
The admin can create separate order status names for different store views and customers' ends.
Manage Status Sequence
The admin can manage the order sequence accordingly order status will work on product orders.
Admin Seller Chat
The supplier can chat with the admin for any specific order from the seller panel.
Support Hyva Theme
This Extension is fully compatible with the Hyva theme.
Why do we need Marketplace Order Tracker for Magento 2?
Magento 2 Marketplace Order Tracker helps the admin to enable the tracking status of the product for buyers and sellers both.
Order tracking is an essential requirement of any eCommerce store. If the admin provides the option for tracking the order to the customer then it will enhance the shopping experience of the customer. Buyers will trust your store and purchase products from it.
All statuses will create by the admin and apply as per the assigned sequence. To manage step-by-step tracking updates on product order admin can use Magento 2 Marketplace Order Tracker module.
Additionally, you can also check the Magento 2 Split Order Marketplace Add-On which creates separate order ids for multiple seller products in the cart.
Product Tracking Status
The admin can enable this module from the admin panel and allow the tracking of products separately.
- The admin needs to configure it first from the configuration section.
- They need to set the status, shipping destination, status sequence, and status description.
- Once the setting is complete, it will show on the customer’s end.
- Sellers can also check the tracking status of the product.

Create Tracking Status
Once the configuration part is done from the admin panel, the admin will create a separate status for the different products and sellers.
- Open manage tracking status and all created statuses will display here.
- The admin can create a new status as per the store requirements.
- The admin can edit the order status in Magento 2 marketplace store.
- To create a new status admin needs to add the status name, code, status for the vendors, labels for customers, and status visibility for the customers.
- They can also create separate store view status.
- Create separate customer ends.

Admin-Vendor Communication
In the module, the seller can communicate with the admin, it is as essential as buyer-seller chats in Magento 2 marketplace.
- The seller can communicate with the admin from the seller panel.
- The vendor can initiate a chat for any specific order.
- The admin can check the seller message for any particular order in the order section.
- Once the admin replies to the chat, it will reflect on the seller’s end.
- With the help of this feature, admin and sellers can interact for any individual order.

Tracking Status Management - Seller End
The vendor can also check the order tracking status on their panel.
- The vendor can check the order status in the order history in Magento 2.
- If the admin didn't allow permission to the seller then they won’t be able to see the status.
- The vendor can check the different created status in product status tracking guidelines.
- Also, they can check the status of any individual product.

Support
For any query or issue please create a support ticket here http://webkul.uvdesk.com/.
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Frequently Asked Questions
Specification
Detailed technical features and requirements to help you understand the module’s capabilities and ensure smooth integration with your system.
Cloud Hosting
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Default Configuration Details of Server
RAM 1 Core
Processor 30 GB
Hard Disk
Database
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* Server Configuration may vary as per application requirements.
Change Logs
- + Features
- - Bugs
- + Compatible with Magento 2.4.9 and PHP 8.5
- + Compatible with Magento ^2.4.8 and PHP 8.4
- + GraphQL Implemented.
- + Admin can add carrier name and tracking code in each order item.
- + Compatible with Magento ^2.4.6
- + Compatible with Magento ^2.4.5
- + Compatible with Multi address shipping
- + Track status management according to the store views
- + Compatible with Magento 2.4.*
- + Compatible with Marketplace 5.0.*
- + Compatible with Magento 2.4.9 and PHP 8.5
- + Compatible with Magento ^2.4.8 and PHP 8.4
- + GraphQL Implemented.
- + Admin can add carrier name and tracking code in each order item.
- + Compatible with Magento 2.4.6^
- + Compatible with Magento2.4.*
- + Compatible with Multi address shipping
- + Track status management according to the store views
- + Compatible for Magento ^2.4.4
- + Compatible for Marketplace ^4.0.0
- + Compatible with Magento 2.3.*
- + Compatible with Marketplace 3.0.*
- + Track the status of the Individual product in the order.
- + Admin and supplier can manage it from either end on admin consent.
- + Admin can create the custom status
- + Assign status to supplier
- + Admin and Supplier communication on order product.