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- Description
- Reviews
- FAQ
- Customers ()
- Specifications
- Cloud Hosting
- Changelog
This module allows the admin to create custom order statuses that can be used by the admin as well as by vendors. The admin can set the visibility of the created custom order status for the customers and vendors. Using this module the vendors can communicate with the admin over any ordered product for any related query. This will help the customers to know the current status of the order placed.
This is an add-on to Webkul's Magento 2 Multi-Vendor Marketplace, so you need to install Marketplace modules first.
Highlighted Features
Order Creation
The admin can create new orders from the admin panel and assign them to the sellers.
Order Tracking Status
The admin, vendor, and buyer can check the order status of any particular order.
Communication Option
The vendor and admin can communicate with their respective panel regarding any particular order.
Order Status Visibility
The admin can restrict the order status visibility for the sellers.
Separate Status Name
The admin can create separate order status names for different store views and customers' ends.
Manage Status Sequence
The admin can manage the order sequence accordingly order status will work on product orders.
Why do we need Marketplace Order Tracker for Magento 2?
Order tracking is an essential requirement of any eCommerce store. If the admin provides the option for tracking the order to the customer then it will enhance the shopping experience of the customer. Buyers will trust your store and purchase products from it. With the help of this module, the admin can enable the tracking status of the product for buyers and sellers both.
All statuses will create by the admin and apply as per the assigned sequence. To manage step-by-step tracking updates on product order admin can use Magento 2 Marketplace Order Tracker module.
Product Tracking Status
The admin can enable this module from the admin panel and allow the tracking of products separately.
- The admin needs to configure it first from the configuration section.
- They need to set the status, shipping destination, status sequence, and status description.
- Once the setting is complete, it will show on the customer’s end.
- Sellers can also check the tracking status of the product.
Create Tracking Status
Once the configuration part is done from the admin panel, the admin will create a separate status for the different products and sellers.
- Open manage tracking status and all created statuses will display here.
- The admin can create a new status as per the store requirements.
- The admin can edit the order status in Magento 2 marketplace store.
- To create a new status admin needs to add the status name, code, status for the vendors, labels for customers, and status visibility for the customers.
- They can also create separate store view status.
- Create separate customer ends.
Admin-Vendor Communication
In the module, the seller can communicate with the admin, it is as essential as buyer-seller chats in Magento 2 marketplace.
- The seller can communicate with the admin from the seller panel.
- The vendor can initiate a chat for any specific order.
- The admin can check the seller message for any particular order in the order section.
- Once the admin replies to the chat, it will reflect on the seller’s end.
- With the help of this feature, admin and sellers can interact for any individual order.
Tracking Status Management - Seller End
The vendor can also check the order tracking status on their panel.
- The vendor can check the order status in the order history in Magento 2.
- If the admin didn't allow permission to the seller then they won’t be able to see the status.
- The vendor can check the different created status in product status tracking guidelines.
- Also, they can check the status of any individual product.
Support
For any query or issue please create a support ticket here http://webkul.uvdesk.com/.
You may also check our top-quality Magento 2 Extensions.
Recent Reviews
Write a reviewExcellent Work
Posted On -
December 21, 2022
Webkul's efforts enable the company to centralize their product information and save time. The team's management style and communication are transparent and informative. Overall, their speed and adherence to deadlines impress the client the most.
Amazing service!
Posted On -
November 29, 2022
Their product is amazing and their service is amazing and very friendly.. I recommend this
Frequently Asked Questions
Can the buyer communicate with the seller in this module?
No, the seller can only communicate with the admin.
Will the seller check multiple order status?
Yes, the seller can check multiple as well as individual product status.
Will the order status name is similar on each store view?
No, the admin can change the order status name on each store view.
How many status can be created in the module for a product?
Admin can create multiple custom status in the module.
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In our default configuration we will provide tremendous configuration for your eCommerce Website which is fast to load and response.
Default Configuration Details of Server
- 1 GB RAM
- 1 Core Processor
- 30 GB Hard Disk
- DB with 1 GB RAM and 1 Core Processor
* Server Configuration may vary as per application requirements.
Want to know more how exactly we are going to power up your eCommerce Website with Cloud to fasten up your store. Please visit the Cloudkul Services.
Get Started with Cloud- + Features
- - Bugs
Version 5.0.2 C.E.
- + Compatible with Magento2.4.*
- - Fixed Bugs
Version 5.0.1 C.E.
- + Track status management according to the store views
Version 5.0.0 C.E.
- + Compatible with Magento 2.4.*
- + Compatible with Marketplace 5.0.*
Version 4.0.2 E.E.
- + Compatible with Magento2.4.*
- - Fixed Bugs
Version 4.0.1 E.E.
- + Track status management according to the store views
Version 4.0.0 E.E.
- + Compatible for MagentoEE 2.4.*
- + Compatible with MarketpaceEE 4.0.*
Version 3.0.0
- + Compatible with Magento 2.3.*
- + Compatible with Marketplace 3.0.*
- + Track the status of the Individual product in the order.
- + Admin and supplier can manage it from either end on admin consent.
- + Admin can create the custom status
- + Assign status to supplier
- + Admin and Supplier communication on order product.
