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      1.0.0
      WordPress, 5.5.x, WooCommerce, 4.4.x, 4.5.x, 4.6.x, 4.7.x, 4.8.x, 4.9.x

      WooCommerce Order History Communication

      WooCommerce Order History Communication: This plugin facilitates the customers to ask order-related queries to the admin. The customers can contact the store owner for a particular order from the Orders section. The admin can define the order status for which the customer can add the comment.

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      • Description
      • Reviews
      • FAQ
      • Customers ()
      • Specifications
      • Cloud Hosting
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      • Changelog

      WooCommerce Order History Communication: This plugin facilitates the customers to ask order-related queries to the admin. The customers can contact the store owner for a particular order from the Orders section. This plugin helps the customer to send and receive messages along with the file attachments and keep the conversation history records. Furthermore, it makes information access easier to immediately resolve the customer’s concerns.

      Highlighted Features

       Integrate Order Comment System

      This extension allows the store owner to easily add the order comment tool with the online store for customer convenience.

       Comment Supports Attachment

      This extension facilitates the user and the admin to make comments for any concern related to the respective order.

       Enhance Buying Experience for Customer

      The extension helps the admin to improve the customer's shopping experience with the immediate expert response related to their orders.

       All-Time Access Of Order Communication History

      The admin and the customer can access the order comment history anytime.

      Why Use this module?

      Customer satisfaction is the only key to thrive in such a throat-cut competitive era. Improve your customer's buying experience with the order comment tool. This tool appears only after placing the order that's a great function to easier admin's task, now admin needs to deal with genuine inquires of their customers.

      Let your shoppers ask post-order concerns and receive an instant response. This extension helps the admin to know customers’ online shopping behavior and needs. Moreover, it helps to boost sales with beneficial offers and customer engagement programs.

      Integrate Order Comment Tool

      This module helps the store admin to integrate an advanced order comment tool with their online shopping store to fourfold the business profit.

      • As per the business need, the admin can enable or disable order communication for their store.
      • The admin can define the order status for the customer for which the customer can add the comment.
      • The store owner can do the email settings for themselves and their customers.
      Integrate Order Comment Tool

      Supports the Attachment in Order Comment

      This extension facilitates the customers to insert their comments, instructions, or special requests for the particular order in the attachments too.

      • The customer can raise order-related concerns on any particular order.
      • This extension allows the customer to send order attachments too.
      • Customers can send jpeg, png, gif, pdf files for better understanding.
      • This module facilitates the customer to receive the instant admin response on their queries.
      Supports the Attachment in Order Comment

      Easy to View Communication History

      This plugin helps to keep all the communication records saved as it is in the respective order view page to refer to and check further. The customer can check older comments on the order for their reference.

      • The customers can check the communication history from the order view page.
      • The customers will be able to view the comments on the order in one go.
      • The admin can also check the history from the order view page.
      • It helps to keep the complete conversation record for the store owner and the customer.
      Easy to View Communication History

      Instant Email Notification

      Notifications are the key to keep the users updated. With the help of this module, the store owner and the customer will receive the email notification once any comment is added to the order.

      • With the help of this module, the store owner will receive an email notification whenever the customer adds any query to their order.
      • Similarly, the customer gets updated if the admin will add any comment on their order.
      • This configuration is set by the store owner from the back-end.
      • As per the business need, the admin can add allow or disallow the customer to receive the email notification.
      • Also, the admin can enable or disable the email notification of the customers as well.
      Instant Email Notification

      Features

      • Admin can enable or disable the order messaging extension for their store as per the business need.
      • The customers can ask questions related to their specific orders.
      • The customer can send the message along with the file attachments.
      • Also, the admin is allowed to send the message with attachments.
      • The admin can define the order status for which the customer can add the comment.
      • The admin will receive the mail after the comment is made on the order by the customer.
      • Customers will also receive the mail once the admin has made the comment on their order.
      • Admin and the customer both can view the conversation history.

      Support

      For any query or issue, please create a support ticket here http://webkul.uvdesk.com/

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      Frequently Asked Questions

       Is there any limit on order comments for the customer?
      No there is no limit on making comments on the order for the customer.
       
       Where in the customer gets the section to ask post order query?
      The customer gets an order history communication section in every placed order panel view.
       
       Where in the admin can see that raised order comment?
      The admin can see the raised order comment on the order view page.
       
       Does this extension provide send comment notification via email?
      Both the admin and customer receive the email notification regarding the order comment and response.
       
       What are the supported file extensions for attachment?
      jpeg, png, gif, pdf are the supported file extensions for the attachment.

      Move to Cloud Today

      AWS Free tier hosting for one year by amazon web services, for more details please visit AWS Free Tier.

      GCP Free tier hosting for one year with 300 credit points by google cloud platform, for more details please visit GCP Free Tier.

      In our default configuration we will provide tremendous configuration for your eCommerce Website which is fast to load and response.

      Default Configuration Details of Server

      • 1 GB RAM
      • 1 Core Processor
      • 30 GB Hard Disk
      • DB with 1 GB RAM and 1 Core Processor

      * Server Configuration may vary as per application requirements.

      Want to know more how exactly we are going to power up your eCommerce Website with Cloud to fasten up your store. Please visit the Cloudkul Services.

      Get Started with Cloud

      Module code is completely open that means anyone can customize the code as per his / her need , as the developer of the module we also provide customisation and development of the module please contact us for module customisation Paid Service

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